Cupid Fragrances Reviews | Read Customer Reviews of cupidfragrances.com

Cupid Fragrances Reviews | Read Customer Reviews of cupidfragrances.com

Cupid Fragrances reviews

Showing 634 reviews with 1 star · Clear filters

Ryan L.
Jul 29, 2024
Ordered because it said buy 2 @ $39.95…
Ordered because it said buy 2 @ $39.95 ea get one free they charged $130 for 3 Do they not know hit to do math then gave me a line of BS and tried to cancel Immediately and all they want to do is try and give me a 20% discount to keep order and I've responded 7x no refund me and disputed with payment and sent screen shots So shady
Response from Cupid FragrancesJul 31, 2024
Hello Ryan, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team
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Rob P.
Jul 28, 2024
Stay clear!
Ordered more by accident, went to cancel the order instantly but was then sent an email saying order has already been processed (not possible that quick). I then emailed 2 weeks after the order saying that I have still not have received the items and have yet to hear back from them.
Response from Cupid FragrancesJul 29, 2024
Hello Rob, Thank you for bringing this to our attention. I apologize for the inconvenience you've experienced with your recent order. It's concerning to hear that you were unable to cancel your order immediately and that you haven't received a response regarding the status of your items. Please provide me with your order number so I can investigate this issue promptly and provide you with an update. We strive to provide excellent customer service, and I'm sorry that we've fallen short in this instance. Your satisfaction is important to us, and we will work to resolve this matter as quickly as possible. Thank you for your patience and understanding. The Cupids Team
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cu Patrick Joseph. D.
Jul 27, 2024
My father purchased their product…
My father purchased their product online and had immediate regrets, I contacted the company they sent me an email I followed it to the letter I returned the package on opened and it has been a complete runaround since then 25 emails exchange in the last 60 days it's been pure nonsense as far as a refund to my father their product and return policy is pure folly Connor Patrick Dugan 😎
Response from Cupid FragrancesJul 29, 2024
Hi Connor, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team
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Jayden R.
Jul 24, 2024
The cologne I received came broken and…
The cologne I received came broken and majority of the cologne leaked out onto the box. I didn’t even get a chance to try out the product.
Response from Cupid FragrancesJul 29, 2024
Hello Jayden, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team
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Dan C.
Jul 21, 2024
is there a way i can get a refund
is there a way i can get a refund? i wanted to order 1 and it made me order 3 edit: where do i see the order number and my track package
Response from Cupid FragrancesJul 22, 2024
Hi Dan, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team
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Joy
Jul 20, 2024
Lies Lies and more lies
Whatever they say pheromone infused .its all a lie not a singal women has been attracted. Dont buy this product waste of money
Response from Cupid FragrancesJul 22, 2024
Hi Joy, Thank you for your feedback. We’re genuinely sorry to hear that the product didn’t meet your expectations. We strive to provide high-quality products and valuable experiences for our customers. Please provide your order number so we can resolve this for you. Your satisfaction is important to us, and we appreciate the opportunity to address your concerns. The Cupids Team
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Ralph A.
Jul 20, 2024
I've looked at your sales pitch and…
I've looked at your sales pitch and It's a load crap now reading the reviews before buying your product It's all disappointing and I won't be buying your false marketing.
Response from Cupid FragrancesJul 22, 2024
Hi Ralph, Thank you for sharing your concerns. We’re sorry to hear that our product didn’t meet your expectations and that our marketing did not align with your experience. We strive to provide accurate information and high-quality products, and we regret that we fell short in this instance. We appreciate your feedback and take it seriously as we continuously work to improve our offerings. If you have any specific issues or questions about our product, please let us know, and we’ll do our best to assist you. Thank you for your time and understanding. The Cupids Team
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Garrett T.
Jul 20, 2024
Shady, money hungry, flaky company.
The checkout process was horrible said my balance was 0 and had 0 items so I repeated the process twice with same results then gave up. My card at been charged 3 times i immediately emailed them and was told it was too late and my order was already in the final stages of packaging. I ordered on the 4th of July and still have not received anything from them on the 18th of July. Trash.
Response from Cupid FragrancesJul 22, 2024
Hi Garrett, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team
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