Cupid FragrancesReviews of cupidfragrances.com

Response from Cupid FragrancesSep 17, 2026

Hi Sean, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. We understand how important it is to receive a clear response when you’ve requested a refund, and we’re sorry that you haven’t received the assistance you were expecting over the past two days. Our support team will be reaching out to you, as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesSep 17, 2026

Hi Adam, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. We understand how important it is to feel informed and supported throughout the subscription, return, and refund process. We also hear your concerns regarding the subscription charge, the level of human support you received, the return you sent in July, and the time taken to process your refund. Your feedback about the contact information and overall experience is equally important, and we’ll make sure it is taken into consideration as we continue improving our customer experience. Our support team will be reaching out to you, as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesSep 17, 2026

Hi Marcus, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We understand how important it is to feel confident in your purchase and to receive clear, helpful support throughout your experience. We’re sorry that your experience left you feeling this way. Your concerns regarding the charges and communication with our support team are important to us, and we’d appreciate the opportunity to review what happened and provide the appropriate assistance. We are committed to helping resolve your concern and would be happy to assist you further. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesSep 17, 2026

Hi Larry, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We understand how important it is to receive your order within the expected timeframe, and we’re sorry the experience did not meet your expectations. We also understand your concerns regarding the cancellation request and appreciate you bringing this to our attention. Your feedback has been noted and will be shared with our team as we continue working to improve the ordering and fulfillment experience. We are committed to helping resolve your concern and would be happy to assist you further. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesSep 17, 2026

Hi Joe, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We understand how important it is to receive a product that feels right for you and to have clear, responsive support when you reach out. We’re sorry to hear that the fragrance did not meet your expectations and that you had difficulty getting assistance with your return request. We also appreciate you sharing your feedback about our customer service, as it gives us an opportunity to review how we can make the support experience more responsive and helpful. We are committed to helping resolve your concern and would be happy to assist you further. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesSep 17, 2026

Hello, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We understand how concerning it must be to receive your bottle with most of the product missing, especially if there appeared to be a leak in the package. We are committed to helping resolve your concern and would be happy to assist you further. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesSep 17, 2026

Hi Adrian, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We understand how concerning it can be to see a payment for an order that you have not received, and we’re sorry this has left you feeling this way. We are committed to helping resolve your concern and would be happy to assist you further. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesSep 17, 2026

Hi there, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We understand why the experience you described would leave you with questions, especially regarding the subscription cancellation, the communication around the cancellation process, and the return and refund steps. We are committed to helping resolve your concern and would be happy to assist you further. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team