Cupid Fragrances Reviews | Read Customer Reviews of cupidfragrances.com

Cupid Fragrances Reviews | Read Customer Reviews of cupidfragrances.com

Cupid Fragrances reviews

Showing 634 reviews with 1 star · Clear filters

Ty H.
Sep 20, 2024
Ordered this 12 days ago and the…
Ordered this 12 days ago and the confirmation email says allow 5-7 days. I still have yet to receive it and the support email hasn’t responded to my email.
Response from Cupid FragrancesOct 7, 2024
Hi Ty, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team
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AVERY S.
Sep 20, 2024
They charged me over and over
They charged me over and over. And I’ll was trying to do what review my order, never once was aloud to confirm my order, I want my full refund now and I can’t get in contact with them.
Response from Cupid FragrancesOct 7, 2024
Hi Avery, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team
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Peter B.
Sep 20, 2024
Not impressed
Received my cupid cologne yesterday and tried it. Absolutely no fragrance at all, I accidentally bought double the original order. So now I have wasted more money on some water in a spray bottle. Not impressed, I would like some responce from management.
Response from Cupid FragrancesOct 7, 2024
Hello Peter, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team
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Zosimo C.
Sep 15, 2024
Was promising out the box
Was promising out the box. The only good... Nice packaging/presentation and the fragrance is amazing! The bad... Double Bubble bubble gum taste lasts longer than the applied spray. Numerous spritzing didn't last 15-minutes. Atomizer is terrible. product too watered down. Too expensive for a watered down product. Better off selling as an air freshener. Do not recommend this until changes are made.
Response from Cupid FragrancesSep 19, 2024
Hi Zosimo, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team
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James
Sep 14, 2024
This stuff literally smells like 90% Crap
This stuff literally smells like 90% summers eve powder and 10% insecticide. The first time I sprayed it, I thought, meh... not terrible. Then my wife came home and gagged and said "is that women repellant?" Pheromones? Nah. More like a douche flavor of the month. This is a total gimmick that has fairly good marketing. Did it work on me? Maybe. Curiosity killed the cat. My wife and I are always comically trying to "spice things up" but in this case it landed me a shower with Dove soap that smelled better. But waits there more... I had to spray clorox to kill the smell in my bathroom. This is a total gimmick that smells like powdered feces. Jesus is disappointed in you Cupid! I bet this is what Taylor Swift makes Travis wear under his jock strap. I have bought "Obesession" out of trunks tha smelled better, you have been warned.
Response from Cupid FragrancesSep 19, 2024
Hi James, Thank you for taking the time to share your thoughts on our fragrance. We’re genuinely sorry to hear that it didn’t meet your expectations. We aim to create scents that resonate positively with our customers, and we appreciate your candid feedback. We take all comments seriously and will pass your insights along to our team for review. If you’d like to discuss this further or if there’s anything we can do to make this right, please feel free to reach out to our customer support at [email protected]. Thank you for giving us a try, and we hope to have the opportunity to improve your experience. The Cupids Team
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Arnold Akshay K.
Sep 13, 2024
Scam return my 59.95
Cupid, if you want me to change the rating, respond to my email, I have been charged for 3rd item, when it says buy 2, get 3rd free. Order #387234
Response from Cupid FragrancesSep 19, 2024
Hi Arnold, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team
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Brandon C.
Sep 11, 2024
I bought this because I figured it…
I bought this because I figured it would be a great smelling cologne and would last a long time. I received my order to get out of the box and sprayed it on my neck and pulse points. After 5 minutes I could no longer smell it. After 30 minutes I could not smell it on my shirt on my hands and I asked some of my female friends if they could smell it and they said only barely and it was not very pleasant .... I contacted customer support and discuss this through an email with them and they never got back to me. I paid $56 plus tax and shipping for this little bottle of cologne that was not full by the time it got to me and it had leaked inside the shipping box it comes in. I can tell you do not waste your money on this it is a gimmick and the only way I will take down this review is if the company makes it right with me because it is a total gimmick don't waste your money go buy I trusted name or brand you will be way more satisfied.
Response from Cupid FragrancesSep 19, 2024
Hi Brandon, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team
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Michael B.
Sep 10, 2024
Had someone emil me about not receiving…
Had someone emil me about not receiving my Cologne and then nothing waste of time !!!!
Response from Cupid FragrancesSep 19, 2024
Hi Michael, I’m truly sorry to hear about the delay and the lack of follow-up. This is not the experience we want for our customers. Please know that we’re here to make things right. Could you kindly resend your order details to [email protected]? We will prioritize your request and ensure your cologne gets to you as soon as possible. Thank you for your patience, and we’re committed to resolving this promptly. The Cupids Team
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