Cupid Fragrances Reviews | Read Customer Reviews of cupidfragrances.com

Cupid Fragrances Reviews | Read Customer Reviews of cupidfragrances.com

Cupid Fragrances reviews

Showing 634 reviews with 1 star · Clear filters

customer
Oct 21, 2024
Asked for refund but gave the same…
Asked for refund but gave the same bogus reasons as they did for everyone else. Asked to cancel immediately after that order which was placed by itself despite me not completing it and they don't even reply to emails. Plus the price was showing 50% off but they charged me full price. Not replying not cancelling or or giving refund. I bet they have developed a habit of scamming people.
Response from Cupid FragrancesOct 23, 2024
Hi, I’m truly sorry to hear about the difficulties you’ve faced with your order and our customer service. Your experience does not reflect our commitment to our customers, and I understand how frustrating this situation must be for you. We take your concerns seriously, and I want to ensure we address them properly. If you could please provide your order details, we will look into the matter and process your refund as soon as possible. Thank you for bringing this to our attention, and I appreciate your patience as we work to resolve this issue. The Cupids Team
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Mr IFEDAYO D.
Oct 18, 2024
PERFUME IS A SCAM AND ABSOLUTE SHAM
PERFUME IS A SCAM AND ABSOLUTE SHAM. DON’T FALL FOR IT
Response from Cupid FragrancesOct 23, 2024
Hi, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team
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Jeremy W.
Oct 18, 2024
Absolute scam
Absolute scam. I was only browsing the website and got a call about a loved one passing away. Hadn't even clicked confirm order and they had taken money out of my account. I emailed straight away asking for it to be cancelled as I didn't confirm the order only to be told "Our system is highly automated, and once an order is submitted, it swiftly moves into processing for shipment." 10 hours later of me backwards and forwards asking if it hasn't been shipped they can cancel it as per their own policies and terms they send me a shipping email. All I want to do is grieve the loss of a loved one and get my order cancelled and refunded and they vindictively stonewall me and breach their own policies Update: My bank have also looked into this and after reviewing my constant emails backwards and forwards they have also come to the conclusion of fraudulent activity. My bank has refunded me and are now investigating cupid fragrances for breaches under the consumer laws
Response from Cupid FragrancesOct 23, 2024
Hi Jeremy, I am deeply sorry to hear about the loss of your loved one and the challenges you’ve faced with your order. This is a difficult time, and we regret that our processes have added to your stress. We understand your frustration, and I want to assure you that we take your concerns seriously. If you could provide your order details, we will do our utmost to assist you in cancelling your order and processing a refund. Thank you for your patience during this challenging time. We’re here to help in any way we can. The Cupids Team
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McKenna Charmaine, Bohannon A.
Oct 17, 2024
False advertisement..
False advertisement... The fragrance alone is absolutely horrible. No woman in this world would want a man that smelled like 🐎💩.
Response from Cupid FragrancesOct 23, 2024
Hi McKenna, I’m truly sorry to hear that you were disappointed with the fragrance. Your feedback is valuable, and we take it seriously. If you’d like to share more about your experience or if there’s anything we can do to address your concerns, please let us know. We strive to provide scents that our customers love, and we want to make this right for you. Thank you for your honesty. The Cupids Team
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RealGamer
Oct 17, 2024
Actually such a bad company
The scents they give you are highly generic and when you order once it starts sending you and email every month saying you bought their stupid products again because of a subscription when I had only wanted to get a single product. And these fragrances will 100% NOT fix people saying you smell terrible, in fact wearing this will get people to say you smell terrible. Just get a regular fragrance and work on your pheromones and hormones naturally. You shouldn't be down bad enough to get any of these for the hopes of getting with someone, because if someone catches you wearing any cupid fragrance, they're not going to even look to see because I guarantee you I can find dozens of cleaning products that smell disappointingly similar to cupid fragrances. For short, don't waste money on these products.
Response from Cupid FragrancesOct 23, 2024
Hi RealGamer, I appreciate you taking the time to share your thoughts, even if they’re not what we hoped to hear. I’m truly sorry to learn that our fragrances and subscription service didn’t meet your expectations. Your feedback is important, and we’d love to understand more about your experience. If you have any specific concerns or if there’s anything we can do to improve your situation, please let us know. We’re here to help and want to ensure our customers are satisfied. Thank you again for your honesty, and we hope to have the opportunity to make things right. The Cupids Team
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Dhanush S.
Oct 17, 2024
This company appears to be engaging in…
This company appears to be engaging in deceptive advertising practices. The advertised price on their website does not match the actual price charged. I contacted the company and received a refund for the difference, but the product I received is not as advertised on their website and social media. I attempted to return the product, but the company informed me that they do not offer a 30-day money-back guarantee for international customers. This information was not clearly stated on their website or social media advertisements. I am disappointed with the company's lack of transparency and customer service. The product I received is a cheap imitation of the CK brand, and I feel misled by the company's advertising practices.
Response from Cupid FragrancesOct 17, 2024
Hi Dhanush, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team
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Jacques V.
Oct 16, 2024
Smells on you for 10 minutes and false…
Smells on you for 10 minutes and false advertizing that attracts women is juste bulls... WASTE of money.
Response from Cupid FragrancesOct 17, 2024
Hi Jacques, We appreciate your feedback and understand your frustration. We're sorry to hear that the fragrance didn't last as long as expected and that you feel the advertising missed the mark. Everyone's experience with scents can vary, and we're continuously working to improve our products and messaging. Your insights are valuable to us, and we hope you'll give us another chance in the future. Best, THE CUPIDS TEAM
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Michael M.
Oct 12, 2024
No package has been delivered iirs been 27 days
Well I ordered the cologne 9 16 2024 it now 10 12 2024 and I have not received my package in the mail yet and it's tates give 15 to 20 days for delivery it's been 27 days and nothing it's probably not real and it's a scam
Response from Cupid FragrancesOct 14, 2024
Hi Michael, We sincerely apologize for the delay in your delivery and completely understand your frustration. This is certainly not the experience we want for our customers. While our usual delivery time is 15 to 20 days, there are sometimes unforeseen delays in shipping that can cause this. Rest assured, we take your concerns seriously, and our team is more than happy to assist in locating your package or providing a resolution. Please contact our customer support team directly at [email protected], and we'll work to resolve this issue as quickly as possible. Thank you for your patience, and we truly appreciate your understanding. The Cupids Team
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