Cupid FragrancesReviews of cupidfragrances.com

Response from Cupid FragrancesNov 12, 2024

Hi Jon, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesNov 12, 2024

Hi John, Thank you for sharing your concerns with us. We take all feedback seriously and appreciate you bringing this matter to our attention. We sincerely apologize if the product you received did not meet your expectations. Our goal is to provide high-quality fragrances, and we work hard to ensure that our products are advertised accurately. To clarify, our products do contain pheromone ingredients, but we do understand that individual experiences with fragrances can vary. The ingredients list on the bottle reflects the core components of the fragrance, but we do not list every element of the scent profile in a way that includes proprietary blends like pheromones. We are committed to transparency, and we welcome any questions you may have about the product’s ingredients. As for the scent experience, we recognize that fragrance is highly subjective, and we're sorry to hear that it didn’t work well for you. We take pride in the quality of our products, and we’d love to make this right for you. Please reach out to our customer support team directly, and we'll be happy to assist you. Regarding your legal concerns, we are fully committed to complying with all relevant advertising laws, and we would be happy to address any specific questions you may have regarding our claims or ingredients. Thank you again for your feedback. We look forward to resolving this matter and ensuring your satisfaction. The Cupids Team

Response from Cupid FragrancesNov 12, 2024

Hi Angel, Thank you for taking the time to leave your feedback. We genuinely appreciate all customer reviews, whether positive or negative, as they help us improve our products and services. We understand your concerns about the ingredients and performance of our fragrances. However, we want to clarify that our products are carefully formulated with high-quality ingredients, including pheromones, which are designed to enhance attraction and confidence. While the composition of each fragrance is different, we ensure that our products are crafted with attention to detail and customer satisfaction in mind. We also appreciate your suggestion about self-care and personal improvement. We agree that looking after oneself—through fitness, grooming, and overall well-being—is essential, and our fragrances are intended to complement that, helping individuals feel more confident and attractive in their own skin. If you have any further concerns or would like to discuss this more, please feel free to reach out to our customer support team directly. We value your feedback and are always happy to address any questions or comments. Thank you again for your input. The Cupids Team

Response from Cupid FragrancesOct 30, 2024

Hello, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesOct 30, 2024

Hello Viet, We’re sorry to hear about your experience and appreciate you bringing this to our attention. It’s important to us that our customers feel supported and satisfied with their purchases. We understand that you may have concerns about cancellation policies, and we want to clarify that we are here to assist you in any way possible. If you’re having issues or need further assistance with your order, please reach out directly, and we’ll do our best to resolve your concerns. Thank you for your feedback, and we hope to have the opportunity to improve your experience. The Cupids Team

Response from Cupid FragrancesOct 30, 2024

Hi TaK, I’m truly sorry to hear about your experience and the frustration it has caused. We take customer concerns very seriously and want to address your issues. While our cancellation policy can be strict, we understand your perspective regarding your order status. If your order hasn’t shipped yet, we would like to investigate this further to see if we can assist you. We value your feedback and are committed to improving our service. Please reply to this email with your order details, and I will personally look into this for you. We appreciate your patience and the opportunity to resolve this matter. The Cupids Team

Response from Cupid FragrancesOct 23, 2024

Hi CW, We’re really sorry to hear that you were disappointed with your purchase. Your feedback is important to us, and we want to make sure you have the best possible experience. We understand your concerns, and we appreciate the suggestion about videos. We’re always looking for ways to improve, and your input helps us grow. If there’s anything we can do to make things right, please let us know. We’d love to assist you further. Thank you for giving us a try. The Cupids Team

Response from Cupid FragrancesOct 23, 2024

Hi Bart, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team