Cupid FragrancesReviews of cupidfragrances.com

Response from Cupid FragrancesDec 19, 2024

Hi Dion, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesDec 19, 2024

Hi Troy, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesDec 19, 2024

Hi Phil, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesDec 19, 2024

Hi Mabor, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesDec 19, 2024

Hi Alex, Thank you for sharing your feedback. We're sorry to hear about your recent experience and the confusion regarding your order. We understand how frustrating it can be to encounter unexpected charges. We take these matters seriously, and we want to ensure you have a positive experience with our products. We’d be happy to help resolve any issues regarding the recurring charges. Please reach out to us at [email protected], and we’ll assist you in addressing your concerns. We appreciate your patience and understanding. Best regards, The CUPIDS Team

Response from Cupid FragrancesDec 19, 2024

Hi Simon, We’re truly sorry to hear about your experience. Customer satisfaction is very important to us, and we take all feedback seriously. If you could please reach out to us at [email protected], we would like to understand more about what happened and work to resolve any issues you’ve faced. Thank you for sharing your thoughts with us, and we hope to have the opportunity to make things right. Best regards, The CUPIDS Team

Response from Cupid FragrancesDec 19, 2024

Hi Kenneth, We sincerely apologize for the inconvenience and confusion you've experienced with your recent order. It's certainly not the experience we want our customers to have. We understand how frustrating this situation must be, especially during the busy holiday season. The pricing and refund process you’ve described are concerning, and we’d love the opportunity to make things right. Please contact us directly at [email protected] with your order details, and we’ll work on resolving this as quickly as possible, including offering a solution for the refund process. We truly appreciate your feedback and hope to restore your confidence in our service. Best regards, The CUPIDS Team

Response from Cupid FragrancesDec 19, 2024

Hi Jay, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team