John R.
THIS COMPANY IS A BIG SCAM!!
THIS COMPANY IS A BIG SCAM!!! CONTACTED THEM FOR A REFUND AND THEY SAID I HAVE TO PAY TO SEND IT BACK, THEN THEY ARE GOING TO CHARGE ME SHIPPING AND HANDLING FEE PLUS A RESTOCKING FEE. AND 7-15 BUSINESS DAYS BEFORE THEY SEND A COUPLE OF DOLLARS REFUND. I SPENT $131 ON THIS GARBAGE AND IT JUST STINKS. THIS COMPANY IS JUST COMMON THIEVES!!!!! I FILED WITH PAYPAL FOR A FULL REFUND AND PAYPAL DENIED ME. SO MUCH FOR PAYPAL BUYER PROTECTION IT SUX TOO!!!!
Response from Cupid FragrancesJan 9, 2025
Hi John, We’re sorry to hear that your experience with Cupids hasn’t met your expectations. We truly want all our customers to be satisfied with their purchases, and we understand your frustration. Our return process, which includes shipping and handling fees, is part of our policy, which we strive to make as transparent as possible. We would love to assist you further to ensure a resolution. If there’s anything we can do or any way we can address your concerns, please reach out to our support team at [email protected], and we will do our best to help. Thank you for sharing your feedback, and we apologize for any inconvenience you’ve experienced. Best regards, The CUPIDS Team



