Cupid Fragrances Reviews | Read Customer Reviews of cupidfragrances.com

Cupid Fragrances Reviews | Read Customer Reviews of cupidfragrances.com

Cupid Fragrances reviews

Showing 634 reviews with 1 star · Clear filters

Troy L.
May 21, 2025
Don't waste your money on this…
Don't waste your money on this product...as the scent fades fast and you will need to reapply every few minutes. Bottom line all the ads and fake hype are just that a cheap gimmick.
Response from Cupid FragrancesMay 22, 2025
Hi Troy, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team
Report
Vincent J.
May 17, 2025
I still have no update on my refund…
I still have no update on my refund request. Even if my order is being delivered but the address was wrong and I did reach out to change the address but was told to contact the courier once I receive the tracking number. Once I got the tracking number I contacted the courier and was informed there is no such tracking number. I contacted Cupid customer service and inform on the information but there were no confirm reply or a new tracking number and when I asked for a refund there was no response for weeks from cupids customer service.
Response from Cupid FragrancesMay 19, 2025
Hi Vincent, Thank you so much for reaching out and sharing your experience with us. We totally understand how you've felt regarding this inconvenience. Rest assured, we hear you loud and clear, and we’re already rolling up our sleeves to get to the bottom of this. We’ll personally check on your refund request and the delivery hiccup, and make sure you get an update as soon as possible. Your patience means the world to us, and we’re here to turn this around for you. For us to address your concern further, kindly reach out to us at [email protected]. Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Best regards, The CUPIDS Team
Report
Michael M.
May 13, 2025
BEWARE counterfeit from China
BEWARE Not an American product as advertised, counterfeit product ships from China with no refunds outside USA? It’s all a scam The worst anything I’ve purchased in years as I have no idea what safety standard are followed in its country of manufacture for direct skin contact. Tremendously disappointed
Response from Cupid FragrancesMay 15, 2025
Hi Michael, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupid’s Customer Support Team
Report
Raymond T.
May 13, 2025
Fraud or legit
I ordered a 3 bottle set for 59$ they took130.49 out of my account.The same-day I ask for a refund it was being processed it will take7-10 ten days to reach my account they said but the money was taken out anywayI talk to my bank they said give it 7 day if money not returned to me it will be fraud .Then I will take action!
Response from Cupid FragrancesMay 14, 2025
Hi Raymond, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team
Report
Idi O.
May 11, 2025
I ordered this perfume but I never…
I ordered this perfume but I never received it for over a month being and it’s definitely a scam do not buy this perfume they will only charge you for nothing. Scammers stupid cupids
Response from Cupid FragrancesMay 13, 2025
Hi Idi, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team
Report
Στέλιος Ν.
May 8, 2025
Product was never delivered
Product was never delivered. They never gave me a refund. Do not fall for their product as I did. They are sincerely a scam!
Response from Cupid FragrancesMay 12, 2025
Hi, Thank you for sharing your thoughts with us. We're truly sorry to hear about your experience, and we understand how you've felt. Our goal is to provide excellent service, and we're here to help you! For us to address your concern further, kindly reach out to us at [email protected]. Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order. Again, we apologize for the inconvenience, and we appreciate your patience as we work to sort things out. Best regards, The CUPIDS Team
Report
Kittipant L.
May 6, 2025
Title: ⚠️ SCAM WARNING: Deceptive Charges & No Customer Support
I ordered one set of 3 bottles from Cupid Fragrances, but immediately after checkout, they showed manipulative upsell videos that triggered another $119.97 charge without clear consent. Now I’ve been charged nearly $240 for something I never agreed to. I contacted their support immediately and have received no response, no confirmation, nothing. I reached out to my bank, but the charge was already confirmed. Their process is deceptive, predatory, and designed to trick people into overpaying. If you’re thinking of buying, BE CAREFUL. Their “Buy 1 Get 2 Free” deal is just bait to get you into a trap of hidden upsells. They have no proper cancellation or refund system, and many people online are reporting the same experience. I will be reporting them to the FTC and BBB, and I encourage anyone else who's been scammed to do the same.
Response from Cupid FragrancesMay 7, 2025
Hi Kittiapant, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team
Report
Nate G.
May 4, 2025
This cologne does not smell good at…
This cologne does not smell good at all. The pungent scent smells like baby powder with a hint of something else. Not pleasant on my nose at all. Waste of money for sure. Will not buy cologne online ever again.
Response from Cupid FragrancesMay 5, 2025
Hi Nate, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team
Report