Cupid Fragrances Reviews | Read Customer Reviews of cupidfragrances.com

Cupid Fragrances Reviews | Read Customer Reviews of cupidfragrances.com

Cupid Fragrances reviews

Showing 634 reviews with 1 star · Clear filters

Vincent R.
Jul 2, 2025
Absolutely terrible
Absolutely terrible. Suuuuper long bate videos. They literally will not let you check out without watching these super long ridiculous videos. I spent $260.00 well over a week ago. I live in Arizona. I haven’t heard a word. They won’t answer any of my emails, nothing. Literally radio silence. Never ever ever again. I couldn’t even tell you if their product is good or not because I can’t seem to get it, or even figure out where it is to save my life. Oh and best believe they gave you an option to pay extra for “priority shipping”. Obviously that does nothing. Completely unprofessional. DO NOT BUY!!!
Response from Cupid FragrancesJul 4, 2025
Hi Vincent, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team
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Stanley C.
Jun 28, 2025
Odered May 29th no package June 27th…
I ordered several bottles and the roll on a month ago.... I Still haven't received my very expensive order and I live in the United States not some other country!! They keep telling me to give it a few more days in their email replies, but I've been waiting for soon to be over a month now. Very displeased with how long it's taking. I could have taken that same amount and went to the mall and had my smell good that same day. But no I have to wait for these guys to get their stuff together and ship my very expensive order!! I don't ever spend that much on colognes $50 could get me a bottle on the same day and I'd be happily smelling good. I'm almost tempted to just request my money back.
Response from Cupid FragrancesJul 1, 2025
Hi Stanley, Thank you for reaching out and sharing your feedback. We completely understand how you've felt, and we're truly sorry for the inconvenience you've experienced with the delay in receiving your order. Please know that it’s never our intention to delay deliveries. We take great care to ensure all orders are shipped out promptly and reach our customers on time. We sincerely apologize that this was not the case for you. We’re here to help resolve this for you and would like to assist in any way we can. We value your trust and the amount you’ve invested in your purchase, and we’re committed to making this right. For us to address your concern further, kindly reach out to us at [email protected]. Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Best regards, The CUPIDS Team
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Mitchell K.
Jun 27, 2025
NOT HAPPY still have not received order
Not happy where is my order
Response from Cupid FragrancesJul 1, 2025
Hi Mitchell, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team
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Chris W.
Jun 26, 2025
They refused to honor their own…
They refused to honor their own special. The buy two get one free. They have actively ignored me and refused to honor their own special and also refused to refund my order. This is a huge scam. Do not purchase ever.
Response from Cupid FragrancesJul 1, 2025
Hi Chris, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team
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gregory R.
Jun 25, 2025
ordered the cologne and deodornant a…
ordered the cologne and deodornant a month ago. never recieved order or conformation of said order, phone number is on longer in use , bad company to do business with want my money back, but I have been scamed ,, stay away from this product, have contacted lawyers who investigate fraud and scams maybe they can get though to these crooks
Response from Cupid FragrancesJul 1, 2025
Hi Gregory, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team
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Robert R.
Jun 19, 2025
I ordered my product
I ordered my product, money was taken out of my account same day, got a conformation email saying I what day it was expected. 2 days after the expected date, received no product, and sent multiple emails over almost 3 weeks asking for an update and got nothing. Then I received an email saying it was in transit and it was delayed cuz one item was out of stock and was waiting on it. Horrible service and I would leave no stars if I could I
Response from Cupid FragrancesJun 23, 2025
Hi Robert, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team
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Josh N.
Jun 19, 2025
I ordered a bundle on May 25th #639255…
I ordered a bundle on May 25th #639255 and still have not received anything. I have tried to submit complaints and cancel requests, but I received an email saying everything was back in stock after not knowing anything was out of stock. I am visiting AZ soon, and according to their site, that is the headquarters., I might go by and see what they have to say.
Response from Cupid FragrancesJun 22, 2025
Hi Josh, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team
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Lonny M.
Jun 13, 2025
Order still hasn’t arrived
Order still hasn’t arrived, paid for priority shipping so that is a scam , Their “Support “is A.I. which means automated responses generated from key words in your request for information, in other words NOBODY IS LISTENING, or reading that there is a problem with the order. THAT MEANS THE MONEY BACK GUARANTEE IS A SCAM. I have reported them to the USPS and they are being investigated for fraud . The USPS states that they are aware of the fraudulent activity. Consumers Beware of this company, they exist to steal from you
Response from Cupid FragrancesJun 17, 2025
Hi Lonny, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupid’s Customer Support Team
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