Cupid FragrancesReviews of cupidfragrances.com

Response from Cupid FragrancesAug 26, 2025

Hi David, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupid’s Customer Support Team

Response from Cupid FragrancesAug 25, 2025

Hi Robin, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesAug 21, 2025

Hi Zachary, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesAug 14, 2025

Hi Alex, Thank you for taking the time to share your feedback. We truly value hearing from our customers, even when the experience has not met expectations. We’re sorry to hear about your concerns regarding both the product and your ordering experience. We understand how you've felt when a purchase does not meet your expectations, and we want to assure you that we take your comments seriously. Our pheromone products are formulated and tested to deliver their intended effect, and many of our customers have had positive experiences with both the scent and its longevity. That said, we acknowledge that scent perception and lasting power can vary depending on individual body chemistry and environmental factors. Regarding the checkout process, we sincerely apologize if additional items were added unintentionally. Our system is designed to present optional offers, but you should always have control over your final order before payment. We will review your feedback with our team to ensure the process is clearer and prevents accidental additions. For us to address your concern further, kindly reach out to us at [email protected]. Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Best regards, The CUPIDS Team

Response from Cupid FragrancesAug 14, 2025

Hi, Thank you for reaching out and sharing your feedback. We truly value hearing from our customers, and I’m sorry to hear about the experience you’ve had so far. Please accept our sincerest apologies if your order has not yet arrived. We understand how you've felt, especially since it was intended as a gift for your brother’s birthday. We are committed to addressing the concerns of our customers promptly and ensuring that every order is fulfilled. For us to address your concern further, kindly reach out to us at [email protected]. Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Best regards, The CUPIDS Team

Response from Cupid FragrancesAug 12, 2025

Hi Eldridge, Thank you for letting us know about your recent order of our cologne. We’re very sorry to hear that two of the three bottles arrived damaged during shipping. That’s certainly not the experience we want you to have. For us to address your concern further, kindly reach out to us at [email protected]. Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Best regards, The CUPIDS Team

Response from Cupid FragrancesAug 8, 2025

Hi Josh, Thank you for reaching out and sharing your concerns. We understand your hesitation, and we’d like to address the points you’ve raised. At this time, we do not offer phone support; however, we definitely respond to all chat and email inquiries. We’re currently experiencing a higher volume of messages than usual, which has caused a slight delay in our response times. Rest assured, we are working diligently to get back to each customer as quickly as possible. We want to reassure you that our business is legitimate, and many of our customers testify to the effectiveness of our products. We take customer satisfaction seriously and strive to deliver quality products and service. We acknowledge that you requested to cancel an order. For us to address your concern further, kindly reach out to us at [email protected]. Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Best regards, The CUPIDS Team

Response from Cupid FragrancesAug 5, 2025

Hi Clyde, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team