Cupid FragrancesReviews of cupidfragrances.com

Response from Cupid FragrancesSep 21, 2026

Hi Richard, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We hear how strongly you feel about what happened, especially regarding the information provided about your store credit and your interactions with our team. We want to assure you that we are transparent with the information we provide to our customers. Our goal is to communicate our offers, policies, and available resolutions as clearly and accurately as possible, and we take concerns about the information shared with you seriously. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesSep 18, 2026

Hello, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We understand how important it is to receive the refunds you were advised would be issued, especially after you returned the orders and covered the return shipping cost yourself. We also recognize your concern about the time that has passed and your experience communicating with our team. Your feedback regarding the refund process and communication has been heard and is important to us. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesSep 18, 2026

Hello, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We understand how important it is to receive your order as expected and to have clear, timely support when you reach out. We’re sorry that you’ve had to follow up multiple times regarding your shipment and that you haven’t received the assistance you were expecting. We also understand your concern about the upcoming subscription order while your first order is still in transit. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesSep 17, 2026

Hi Matthew, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. We understand how important it is to receive your order within the expected timeframe, and we appreciate you bringing this to our attention. We’d be happy to look into the delivery status and help provide an update on your order. Our support team will be reaching out to you, as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesSep 17, 2026

Hi Kenneth, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. We hear your concerns regarding the return process, the product’s scent and performance, and the support you received. We understand how important it is for a product to meet your expectations and for the return process to feel clear and straightforward. Your feedback is valuable, and we’ll make sure these concerns are shared with the appropriate team for review. Our support team will be reaching out to you, as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesSep 17, 2026

Hi Cory, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. We understand how important it is to receive your order as expected and to have clear, timely communication throughout the process. We’re sorry to hear that your experience did not meet your expectations. Your concerns about the delivery and communication have been heard, and we truly appreciate you bringing them to our attention. Our support team will be reaching out to you, as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesSep 17, 2026

Hi David, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We hear your concerns regarding the fragrance, subscription experience, and the reviews you came across. We understand that you expected a different experience with your purchase, and we appreciate you being open about what stood out to you. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesSep 17, 2026

Hi Pancho, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We hear your concerns regarding the fragrance, your refund request, and your experience with the ordering process, and we understand how important it is to feel heard and supported throughout your purchase. We are committed to helping resolve your concern and would be happy to assist you further. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team