Cupid FragrancesReviews of cupidfragrances.com

Response from Cupid FragrancesDec 9, 2025

Hi, Thank you for reaching out and for sharing your feedback with us. I’m sorry to hear that you haven’t received your order confirmation or tracking number yet — I understand how you've felt, and we truly appreciate your patience. Please rest assured that we’re here to help you locate your order and get this resolved as quickly as possible. For us to address your concern further, kindly reach out to us at [email protected]. Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Best regards, The CUPIDS Team

Response from Cupid FragrancesDec 9, 2025

Hi there, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesDec 9, 2025

Hi Jason, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesDec 9, 2025

Hi Victor, Thank you for taking the time to share your feedback with us — we truly appreciate it. I’m very sorry to hear that your ordering experience did not meet your expectations. We understand how you've felt, and your comments regarding the ads and checkout process are important for us to review and improve. Please be assured that our intention is never to cause inconvenience or appear misleading. We value our customers and aim to provide a transparent and trustworthy experience from start to finish. We appreciate your willingness to try the product and share your honest review. For us to address your concern further, kindly reach out to us at [email protected]. Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Best regards, The CUPIDS Team

Response from Cupid FragrancesDec 9, 2025

Hi Kevin, Thank you for taking the time to share your feedback. We sincerely apologize for the difficulties you experienced with your recent order. Please know that our customer support team is always here and ready to assist you. However, due to a recent surge in incoming emails, our response times have been slower than usual. We truly appreciate your patience, and we’re committed to resolving this matter for you as quickly as possible. Regarding your concern about the 30-day money-back guarantee, we want to reassure you that we do honor this policy for all orders within the United States. For us to address your concern further, kindly reach out to us at [email protected]. Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Best regards, The CUPIDS Team

Response from Cupid FragrancesDec 9, 2025

Hi Martin, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team Best regards, The CUPIDS Team

Response from Cupid FragrancesDec 9, 2025

Hi Duston, Thank you for reaching out and for sharing your feedback with us. We truly appreciate you taking the time to let us know about your experience. We’re very sorry to hear about the issues you encountered — both with the ads that appeared during checkout and with the items you received. We understand how you've felt to expect a two-bottle bundle and receive only one, and then experience leakage with the Pheromone Blend not once, but twice. That’s certainly not the experience we want for any of our customers. While we're glad to hear that you do like the cologne itself, we completely understand your experience. Your feedback is extremely important to us, and we’ll make sure it’s shared with the appropriate teams so we can improve both our website experience and product handling. For us to address your concern further, kindly reach out to us at [email protected]. Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Best regards, The CUPIDS Team

Response from Cupid FragrancesDec 5, 2025

Hi Michael, Thank you for taking the time to share your honest thoughts with us. We truly appreciate hearing from our customers, even when the experience isn’t what you expected. We’re sorry to hear that the fragrance did not meet your expectations in terms of scent and performance. Your feedback is important, and we take it seriously as we continuously work to improve both our products and how we present them. While we understand your concerns, we also want to reassure you that many of our customers do testify to the effectiveness and quality of our products, including the fragrance you tried. Experiences can vary from person to person, especially with scents, and we’re committed to making sure each customer feels satisfied with their purchase. For us to address your concern further, kindly reach out to us at [email protected]. Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Best regards, The CUPIDS Team