Cupid FragrancesReviews of cupidfragrances.com

Response from Cupid FragrancesJun 9, 2024

Hello Manuel, Thank you for sharing your feedback with us. We're sorry to hear that the fragrance didn't meet your expectations and that your lady didn't enjoy it as much as you'd hoped. We appreciate your honesty in leaving a three-star review, and we're committed to continually improving our products. If you decide to try our next fragrance, we hope it exceeds your expectations and becomes a favorite for both you and your lady. If you have any questions or need assistance in the future, please feel free to reach out. We're here to help. The Cupids Team

Response from Cupid FragrancesMay 28, 2024

Hello Nestor, Thank you for your feedback and for acknowledging the fast shipping. We’re sorry to hear that the product did not meet your expectations. To help you get the best results, here are a few tips: 1. Apply a small amount to your pulse points: Focus on areas such as your neck, wrists, and behind your ears. Remember, a little goes a long way! 2. Give it some time: Pheromones can take a bit of time to start working their magic, so please be patient. It may take a few days or even up to a week to notice any effects. 3. Longevity of the scent: Our scent typically lasts around 6-8 hours on pulse points, allowing you to enjoy it throughout the day. If you continue to experience issues or have any further questions, please don't hesitate to reach out to us. We’re here to help and ensure you have a positive experience with our products. Thank you for your understanding and cooperation. The Cupids Team

Response from Cupid FragrancesMay 27, 2024

Hello Brandon, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesMay 14, 2024

Hello Sean, Thank you for sharing your feedback regarding your recent purchase of Cupid. We appreciate your honesty and are sorry to hear that the product did not meet your expectations. We understand that personal experiences with fragrances can vary greatly, and we're committed to ensuring our customers are satisfied with their purchases. Given your feedback about the scent and its effect, we would like to offer you further assistance. Please let us know if there is anything specific we can do to address your concerns. Your feedback is valuable to us as we continually strive to improve our products and customer experience. Thank you once again for bringing this to our attention. The Cupids Team

Response from Cupid FragrancesMay 8, 2024

Hello Chris, Thank you for sharing your feedback regarding your recent purchase of Cupid's Hypnosis perfume. We genuinely appreciate your input, as it helps us to continuously improve our products and services. I'm glad to hear that your wife found the scent of the perfume appealing. However, I'm sorry to learn that you feel the product is overpriced and that the scent doesn't last as long as expected. Your satisfaction is important to us, and we take your feedback seriously. We strive to offer products that provide excellent value and quality to our customers, and I apologize if the experience fell short of your expectations. Please know that we are continuously working to enhance our product formulations and packaging to ensure the best possible experience for our customers. If you have any further feedback or if there's anything else we can do to improve your experience with our products, please don't hesitate to reach out. Your feedback is invaluable to us, and we are committed to addressing any concerns you may have. Thank you again for taking the time to share your thoughts with us. We truly appreciate your business and the opportunity to serve you. The Cupids Team

Response from Cupid FragrancesApr 30, 2024

Hello Chris, Thank you for sharing your thoughts with us. We appreciate your honesty and feedback regarding the scent of our product. We understand that everyone's preferences and experiences with fragrances can vary. While we aim to create scents that are pleasing and enjoyable, we also recognize that individual reactions to scents can differ. We apologize if our marketing or product descriptions may have led to any misunderstandings. Our goal is to provide high-quality products that bring joy and satisfaction to our customers. If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out. Your input is valuable to us, and we're here to help in any way we can. The Cupids Team

Response from Cupid FragrancesMar 30, 2024

Hello Brian, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team

Response from Cupid FragrancesMar 30, 2024

Hello Michael, I'm sorry to hear about the unauthorized order that was placed without your knowledge. Your satisfaction and peace of mind are our top priorities, and we take matters like this very seriously. Rest assured, we will investigate this issue immediately and take the necessary steps to rectify it. I completely understand your frustration and the inconvenience this has caused you. Please provide me with the order details, such as the order number or any other relevant information, so that we can address this situation promptly. Additionally, if you have already attempted to cancel the order multiple times, we will ensure that your request is processed without any further delay. Thank you for bringing this matter to our attention. We appreciate your cooperation and understanding as we work to resolve this issue for you. The Cupids Team