Kevin
I had put in an order on Saturday 4/11
I had put in an order on Saturday 4/11, and due to a keypunch error I had doubled the order. I immediately emailed the company to inform them of the problem. I got a reply the following day stating that they cannot change the order. What kind of BS is that?? They were given plenty of time to correct the issue, but chose not to. Total scam operation
Response from Cupid FragrancesApr 24, 2026
Hi Kevin, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We understand how important it is to have order issues addressed promptly, especially in cases like duplicate orders. While our system has limitations on modifying processed orders, your feedback is valuable and helps us improve. We are committed to helping resolve your concern and would be happy to assist you further. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team



