Mai
Pay attention to customers needs and clarify
Your customer service is always repeating themselves and secondly when a customer is honor something u should be like ok I will take care of it not go ooh due to the system we can’t do it it feel like the customers is losing money and gettin rip off on there service why should they pay money into a service that is not one honoring what the customer wants
Response from CupidFeelAug 10, 2026
Hi Mai, Our support team operates within specific system guidelines to handle all member requests consistently. We strive to process all inquiries as quickly and clearly as possible. If you have an ongoing issue or a specific request that requires additional review, please reach out directly to our team at [email protected] so we can look into your account details and assist you further. Best regards, Jules from CupidFeel