CumrigeReviews of cumrige.com

Ordering was easy. Shipment was fast.

The litter box arrived quickly. Setup was easy. Everything is going well so far.

I needed to find the trays for my automatic litter box. Was a bit of a struggle. Found what I needed here and the shipping was so fast. No time to wait, trays showed up super fast.

Excellent product and customer service. This liter box is a life saver. A multi cat family here with no worries of smell or daily cleaning. App is easy to use and is used remotely while away. Love it and would never go back to traditional.

Order came in as promised.Unit is amazing. One complaint, when using my credit card and debit card all sorts of red flag alerts came up from my banks.

Fast shipping and parts in stock for our unit.

great replacement

Update (10/27/25): I was able to communicate directly with the company and they gave me several different options to try to fix the problem; none worked which was disappointing. They kept in constant contact with me. They made good on their promise of a 1 year warranty and just sent me the shipping tracking information for a new automatic cat litter box. I am impressed with how they honored their warranty. ********************** I purchased this self-cleaning cat litter box from Cumrige in April 2025. Everything was going great until the end of August when it stopped working (would not “clean”, only completely dump all of the litter for a full clean and then get stuck open, causing a potential unsafe situation for my cats. I’ve tried everything to troubleshoot the issue, but without success. My biggest issue is there NO customer service/support information listed anywhere on the paperwork. I tried to email via Amazon and it was returned, saying Cumrige was no longer part of their store (despite their product still being sold on Amazon). When I purchased this product I was sent a one year warranty, guaranteeing repair or replacement…great!!! But…how do I reach someone to actually get help? I’ve been dealing with this quandary for almost two months. (PS, I loved the product before it stopped working, but the biggest downside is not being provided access to customer support!!!!). I feel scammed.