Akshita
I faced severe difficulty while placing…
I faced severe difficulty while placing my order through the app, the payment gateway was not able to process my payment quite a few times. Later I placed my order through cash on delivery. I understand sometimes there are payment gateway issues, but it allowed me COD that’s a good thing overall which didn’t allow me delay in placing my order.
Response from Not Real EntertainmentMar 9, 2026
Hi Akshita — thank you for sharing your experience and for your patience during the checkout process. We’re sorry to hear that you faced difficulty with the payment gateway while placing your order. Occasionally such issues can occur, but we’re glad the Cash on Delivery option helped you complete the purchase without delaying your order. Your feedback is valuable to us, and we’ll continue working to make the checkout experience smoother. We truly appreciate you choosing Culture Circle and hope you enjoy your order!