FEBIL M.
issue resolved with customer support
Extremely disappointing and unacceptable experience. The product I received from Cultural Circle appeared to be counterfeit, despite carrying what looked like an authentic label. This was highly misleading and raised serious concerns about the legitimacy of the platform. Any retailer that cannot guarantee product authenticity should not be selling such items. I strongly warn others to be cautious before purchasing from Cultural Circle. Very bad experience — not recommended to anyone. However, I would like to mention that I eventually received a full refund. A representative named Harshit from Cultural Circle support assisted me with the return and refund process. I appreciate his effort and support in resolving the issue