Cub CadetReviews of cubcadet.com

Don’t order parts from here. I never post reviews but I had to with this issue. I ordered a push nut cost 6.50 ish. I paid 20.00 dollars extra for next business day shipping. Two day’s later no part. Tried tracking but it only gave me what my order was. Finally after 30 minutes on hold I spoke with a real person. Of course she states (what most companies do) that it’s an I T issue and there trying to correct it. She said once it’s cleared up my part will ship next day. And that they would reimburse me for the next day charge (like that helps me). Obviously they should reimburse me. But the issue still remains. I NEEDED NEXT DAY SHIPPING!!!! I could have ordered it from a couple other companies one being the largest A———. I would have only had to wait one other day for shipping. So now I’m screwed because I’ll have to wait four more days to receive it from A——-, no option for overnight shipping. That’s why I NEEDED NEXT DAY SHIPPING!!! I’m 65 and push mowing an acre in this heat could kill me. I really wish I would’ve checked the reviews before ordering from Cub Cadet. Not again ever!!!!!!!!!!!

Cub Cadet Call line is impossible to get an Agent (real person). Have tried 2x now, each over 30 minutes, still no AGENT.

i will never buy another cub cadet! Customer service is horrible, no one answers the phone and the online chat is automated, i ordered parts 6 days ago and dont even know if they have shipped, no tracking what so ever.

We bought a cad cadet with great excitement. It worked great for a week then it stopped working. The warranty was initiated to fix this problem that in my mind shouldn’t have happen with a brand new zero turn. To make matters worst the company the warranty tech person recommended picked my zero turn saying it may take 3 weeks. We’re still to get it and this was the first week in June. We can barely get a hold of the company in Wendell, NC that I’m not going to name. We barely get updates and cad cadet is useless and cannot help. I wished I got return it. But the company held on to it pass the 30 days. We’re wondering if this was some kind of refurbished crap we bought from Tractor Supply. Never. Ever again will we buy a cad cadet

I have owned this ST100 trimmer for about 3 years now. One of two things is going to happen within a week. I am going to either - 1) buy a Briggs engine to put on it, or 2) buy a different brand of trimmer that had a Briggs engine. This blasted thing works great, when and if I can get it to start. It's a crap-shoot when the engine is cold, but if it has warmed, it will not re-start. Not ever. That means, of course, that when I start mowing, I will only go until the gas runs out, or the line needs replacing. It us the second piece of Cub Cadet crap I have bought, and it is definitely THE LAST. Absolute gargage.

I have the CC30H raider lawn mower, love the lawn mower because I don't have a large property and it's great for that. But the customer service has to be the worst, first you'll be on hold for at least half hour and then when they finally answer you won't got any help. Can't even answer one question, like is my product registered. I have never gotten help from this customer service

Gasket gone not 2 years old .still waiting for s part for over 4 weeks Don't buy cub catet lawnmower. a pile of junks .the 10 of August still waiting for a part. Over 2 months waiting.

Ordered parts online for my Cub Cadet zero turn mower from cubcadet.com. My lawn looked nice on the day I ordered the parts online, but here it is 2 weeks later, the grass is out of control and still no parts! I mean you can receive mail from one end of the country to the other in 3 to 4 days! My next mower won't be a Cub Cadet.