Cub CadetReviews of cubcadet.com

PATHETIC COMPANY! SHOULD BE SHUT DOWN Bought a Cub Cadet whipper snipper, brand new, which was talked up from the sales rep. "These are great", "You will never have a problem with this" "Its worth the money" "These are a new model" etc etc etc. Paid full price, totally thinking we had bought a great unit that would last a decent while. It worked really well, at first. We had it less than 2 years when the carby crapped out, no revs, no engine power, no high powered spinning blade to decimate the triffids growing on the hill. No problem, will just get the carby fixed & good to go, BUT NO!! Upon enquiries, I discovered that Cub Cadet no longer makes these OR sells spare parts. Try to get 2nd hand part - its an issue, as all mower dealers are now aware of said problem. This seems to be a running theme for Cub Cadet. Make a crappy product, push it in sales, then cease making it when the customer complaints get too high. If you see these on "Sale", don't buy it, instead, take your money, take your lighter & set said money on fire. Trust me, you will get more enjoyment. The moral of the story is - DO NOT GET SUCKED INTO BUYING A CUB CADET HEDGE TRIMMER, OR WHIPPER SNIPPER !! YOU WILL BE RIPPED OFF!! All mower stores / repairers will have to flog off all their "old stock", fully knowing that its a POS & you wont be able to repair it. EVER. We basically paid $700 for a useless piece of machinery that is only good for landfill, & cannot be repaired. I am beyond pissed. BEWARE! Cub Cadet is a crappy company that is only out for your money. Will NEVER buy anything from that brand again. Spread the word!

Long story short, we received two lawn mowers when we purchased our home from the previous owners. A rider XT1 with a "Cub Cadet" engine and a pushmower. The push mower, less than 5 years old, has a deck that is nearly rusted through *on top* of the deck. The design of the steering linkage on the XT1 shows it makes contact with the OEM oil filter, crushing it and rubbing through. We ended up finding a newer (2022) XT1 which had a blown engine and it appears it suffers the same oil filter damage as ours. So, this leads me to conclude this is not a "one off" rider that we have. For a 2022 mower, there are NO engines available from the manufacturer or elsewhere. Not only does it appear that Cub Cadet/MTD doesn't care about their customers, they don't care about helping us or dealers when catastrophic damage happens. What an absolutely useless company. Because of this experience, we'll never buy a Cub Cadet or any of the MTD owned brands.

I had an old Cub Cadet and it was a wonderful machine, after 20 years we needed a replacement and bought a very cub cadet expensive zero turn to replace it. BIGGEST mistake I have ever made. We have had the spindles break, deck crack, and have sunk more money into it than our vehicles and we have owned it for 2 years. Warranty claims is was due to "impact" which we have nothing to hit in our yard... then they blamed it on sandy soil... that the sand causes it to shake which causes the spindles to wear out the holes and it gets loose... we bought the "heavy" duty blades and we bought the machine in sand country. They also put the blades on backwards once. Customer service will take HOURS to reach and then they'll tell you that they will call you back, they wont. STAY AWAY. If we hadnt spent almost $10,000 on it, we would just junk it.

my lithium ion cub cadet riding mower battery died ..after 1 year and has been in the repair shop for over 10 months waiting for a new one under warranty.their customer is horrible and after waiting on the line for over an hour every time they only tell you what you want to hear not remedy the issue.having buyers remorse in the worst way.even if i ever get it back i would never sell it to my worst enemy.

Working for a lawn company I've seen plenty of these zero turns in use. Every time I've seen one bought brand new right off the lot, no more than two months later they are getting motor problems, things start falling apart amongst other things. They are not worth more than $100 just to use for parts. Maybe.

CUB CADET XT2 QR106 106cm / 42″ 726cc Petrol Lawn Tractor. Purchased 6 months 15 mins after using it for the first time the grass collector stopped collecting grass. Then it stopped cutting altogether. Turned out the belt had broken and the colletion shute was blocked with grass. went back to seller they replaced belt and charged me for collection and return. Within minutes of its return it stopped collecting grass again. I was told I would have to take of the grass holder unscrew some sort of plate and remove the grass trapped in the shute. I realised this was going to happen every five mins. Gave up and carried on cutting without collecting the grass. It stopped cutting again - presumably the belt has broken again. In fact it only cuts short dry grass. Totally uselss mower. Told supplier I wanted to send it back becasue it was useless. They wanted to check it out. I told them I would NOT be paying for further repair of an usless badly designed machine. They did not turn up to collect it so I am now considering my next option.

The dealer lied to us. When we talked to customer service they did not give us any solutions. They were very rude.

The worst company I've had the pleasure of dealing with. They can't even get their financial act together. I bought a new riding mower and had it set up for monthly payments, and when they didn't take the 1st payment I phoned the dealer. The second month I was told and was Reay for the double payment. It did not come out of the account, and they decided to send me.late payment charges of $80. I'm still trying to have this resolved, and if if doesn't happen soon I will get my down payment back and buy another brand of lawnmower