Cub CadetReviews of cubcadet.com

Would buy any other brand mower over the zero turn I purchased. Weak construction and expensive parts

Purchase the cub cadet sit down dual handle mower. When it works it works well. The problem is getting it to work. Had for less than a month. Wouldn't start. Had to fight with the company about warrenty. 4 months later got it fixed. Seat sensor. Have used it twice e since again not working. The company customers service sucks so does their equipment. If you purchase one after reading this your an idiot. Have used it less than 4 times. Expensive piece of junk!!

2X 30" HP Snow Blower Model; 31AH5DVU710 Faulty engines -- will not run on idle Company says it either has to run on a half choke or under a load. But it does not work properly. Widespread defective engines.

We bought a snow blower two years ago. $1500.00 !!! This is the third winter. The cord that engages the blade breaks all the time. We have replaced about 8 of them so far. Very unreliable. We wish we never bought it and will not replace it with another cub cadet machine. Do not buy cub cadet products

Does not care about the Customer. Purchased a Cub Cadet lawn tractor from Tractor Supply. Refused to start when testing in the store, so they installed a battery from another tractor sitting on the lot. Engine still did not turn over well, but it started. First six months of usage the tractor barely started and most times wouldn't. Called Cub on four separate occasions and they wanted me to take it to a service center 95 miles away. Decided to replace battery on my own and wallah, the tractor started great. Talked to Cub about picking up the tab for the new battery, but they refused. Said I didn't following proper protocol. Kept explaining it would cost more to rent a trailer, haul the tractor 180 miles round trip. Told them to just write a check and I would be satisfied. They calculated the value of the battery at $20 since it had been eight months from when the tractor was purchased. Still want me to drive 180 miles round trip to have "their certified service center" declare it is a bad battery. I had the battery checked out by Batteries + and offered a signed affidavit in leu of traveling almost 200 miles for $20. Cub again refused. So instead of just sending a check for $20, they now have an angry customer who will never purchase a Cub Cadet product again. Absurd!! Furthermore, their customer service reps are very rude and constantly interrupt. I was promised on four separate occasions that a supervisor/manager would call me in 24-48 hours, but it never happened. Cub Cadet did everything they could to not honor the warranty. I can't believe how petty they are over $20. I really wanted to be compensated for the bad battery that came with the tractor and I would have been a very, very, satisfied customer. What a pity they lost a customer forever. Next time honor your warranty and own it.

I bought a Cub Cadet XT1 thinking it was made a company with a good reputation. First the tractor itself seems well designed. It operates smoothly, turns easily and has a tight turning radius. The Briggs & Stratton engine is basically just okay as sometimes it is harder to start and a lot of times it backfires when turned off. I would rate the tractor part 4.3 stars. The worst part is the mower deck. It is not designed to have a a vacuuming effect on the grass, as I see long blades laid over on area I just cut. I bought the bagger kit and it is a disappointment. It only has 2 bins where my Husqvarna had 3, hence only two thirds the capacity. It provides no means of knowing when the bags are full. They think a translucent chute is adequate to let you look at to see if there is thruput. Wrong, as it gets dirty and impossible to see any material passing through it. It is not easy in removing the chute to clear clogs. The design of the chute attachment made it almost impossible to get into my shed with a 5 foot wide door opening. Now back to the mower deck with the rear bagger in place: When cutting an area with leaves for fall pick up (the reason I bought the bagger) the mower deck blows lots of leaves forward and to the right. This makes me have to go over areas I had already cut and never really collecting all of the leaves as it perpetually blows leaves forward to the right. So I rate the mower deck 1 star (zero if allowed) and the bagger 2 stars. This is my 4th riding mower in 50 years, all with 39 to 42 inch cutting decks I had my Husqvarna for 20 years and unfortunately its transaxle died. If a new one was available I would have just repaired it.

Whereto start, Stephanie not a good customer service person, Kyle,as well as Mandy. Hung up, would not hang up so I can leave a review. 4 days over purchase date Home Depot would not allow a return. Sterring pulls to.the right, bagger insufficient collection, blow back.

Poorly engineered. Absolutely no helpful information available online to fix any of it's many issues yourself. Zero thought put into making it operator friendly. Worst $8k I have ever spent.