Cub CadetReviews of cubcadet.com

Once they have your money, you're on your own I've waited in a chat room for 1/2 an hour and nobody came to answer a question Currently I'm on hold for over an hour on the phone and STILL haven't been able to talk to anyone I spent $4000 on a lawn mower that was supposed to be here in a week. It's not and I have ZERO updates and I can't even talk to anyone to see what's going on

CUB CADET XR Græsrobot. Ekstremt dårligt og dyrt produkt. KØB ALDRIG CUB CADET!! Hovedprint i stykker efter 3 sæsoner (15 måneder). Pris robot 21.000kr inkl opsætning. Reparation af hovedprint og GSM modul 12.000kr. Deres support kan overhovedet ikke hjælpe. De siger bare “Det lyder mærkeligt” når man beskriver udfordringen. De vil udelukkende kommunikere pr mail, ingen telefon. De afviser ALT selvom man har bevis på, at fx GSM modul er gået i stykker under garanti. KØB ALDRIG CUB CADET!!

Just got off being on hold for the 2nd time for 1hr 10 mins contracting cub cadet. First time I was on hold for 1 hr 2 mins. All I am trying to get is an honest answer about when my bagger I ordered May 16th for the LT 46 I purchased new. I was told the first time I called it would arrive 3-5 days after May 27th.... Surprise.....No bagger... I then called today, June 7th. Now I am told my bagger will not be here until after June 12th, after being on hold for 1 hr 10 mins. Not to mention my C.C. has had the amount from cub cadet charged for the bagger 4 times now...Of course the person I spoke with today has no idea how this could have happened. But, apparently this is ok, I am just a VERY UNHAPPY CUSTOMER. My suggestion would be to future buyers is to buy JOHN DEERE. where most places you have an actual Dealer that you can go to and actually order parts from..

Ordered a part. No communication after order. Finally, was able to communicate via chat after 11 days. Said part had just come in and would be shipped in a couple days. So, will be over 2 weeks for a part and would not even expedite the shipping. Poor communication and customer service. Last time for me.

Cub cadet just gets funnier and funnier. I've had problems with a zt1 ultima that I bought brand new what was under warranty had problems carried at the dealer dealer basically just held it till the warranty run out then told me to come and get it unfixed Cub cadet don't want to do nothing. They didn't like my reviews so they sent me a case number and a phone number I call the phone number put in the case number and that don't do nothing except for send me to look up parts. I'm fixing to take this lawn mower put it on my trailer right lemon across it big letters front back and sideways. I'm going to print up thousands of pamphlets that list the whole problem with Cub cadet and what's wrong with this mower and what they wouldn't do. And it's not just going to list Cub cadet it's going to list all of their affiliates. They didn't want to replace a $600 drive motor while it was still under warranty it's fixing to cost Cub cadet thousands if not tens of thousands of dollars. I've got nothing else to do I'm retired I'm fixing to do a Cub cadet a nightmare

Everything everyone is saying below this is correct. I ordered a bagging system for my mower. I received no confirmation order. I used their website chat a day after ordering, and did chat with someone. They then emailed me a snip/screenshot of my order. 3 days later, I go online to track the stauts of my order, and the tracking system says "oops, something went wrong". Now, I can't chat online with anyone, and no answering of phone calls. Not good

It's a piece of junk. The starter was bad from the get go. It reeks of gas. Now it's leaking oil. I've spent hundreds on repairs. It's broken more than it works. . Absolute garbage.

Poor quality machine. Even poorer customer service. Even the dealer I used seemed to not care.