CSM Power BikesReviews of csmpowerbikes.com

Carlos, the owner, is incredibly friendly, upbeat, and easy to work with. We purchased a Carbon 1 ST. The experience - trying out the bike, answering questions, making on the spot adjustments, etc - was very positive. It was not an issue for us but it is located in his home, not a traditional retail store, so there are not a lot of models to look at or try out.

Carlos is awesome. The order and delivery process was handled without any issues at all. I highly recommend CSM.

Carlos is not only knowledgeable but patient, professional, courteous and kind! His honesty is so appreciated and refreshing. I’ve recommended him and his business on Facebook groups and my personal page. I highly recommend him and will always support a small business owner. Thank you Carlos and CSM Power Bikes in Johnsburg, IL!

Carlos was amazing and met my husband and I on Memorial Day to help us pick out our bikes. We rode them around the neighborhood and tried different Velotric electric bikes until we chose our favorites. He matched the Memorial Day specials online and delivered the bikes to us the next day. Amazing customer Service and I totally recommend Carlos and CSM bikes!

Carlos is very helpful and gives great tips.

Friendly and knowledgeable. He runs the store out if his home which is nice because you can test ride the bikes in a quiet residential neighborhood.

5 Stars! We had a fantastic experience From start to finish, Carlos with CSM was honest, and incredibly helpful. The bikes were exactly as described—great quality, and a great value. He went above and beyond to make sure we were happy with our purchase. Highly recommend to anyone looking for a trustworthy seller and a great deal on electric bikes!

A big thank you to Carlos at CSM Power Bikes for his outstanding assistance with our purchase of two Velotric Discover 2 Ebikes! We truly appreciate that he didn't charge a setup fee, unlike other stores, and made sure everything fit and felt comfortable. His attention to detail and excellent customer service made all the difference. If you're looking for great service, we highly recommend Carlos at CSM Power Bikes!