CSi RentalsReviews of csirentals.com

I've rented several items from their Brooklyn location and every time it's been a good experience. They are super helpful and patient with my dumb questions.

They answered any questions I had promptly and accurately. Facilitated a really pleasant and easy rental experience. would highly recommend.

From the many places you can rent from in NYC, CSI is the one. These people are knowledgeable, super nice and professional ..... Problem solvers

Straight forward no hassle. Will come back!

We have chosen CSI rentals to fulfill all of our equipment needs. Their equipment is always on point and after nearly a decade of relationship we have never encountered a more professional, courteous and efficient staff. Thanks to George, Mark, Elizabeth and all of the amazing staff that keeps the best equipment always in top shape for us!!! Love, Famille Photo Team

I picked up equip for a pro shoot in mid Friday. We do not shoot over the weekend. We were charged a full day upon pickup along with serval items we decided to go with lighter options. On rerun the next business day we returned approximately the and time we picked up and were charged two more full days. They are so disorganized there that they didn't realize they had changed me a full day on pick up and the. Double charged me bc the equip was late. I conplained bc usually with pro rentals you can drop off around the same time you pick up the next busies day. We used the equipment t on Fri only for a few hours. They forgot to give us a pin that screwed the boom together so the entire boom fell over twice and shattered a lense which was mine and cost me over 459 to fix. All bc the second pin wasn't included in the boom kit. So I was charged 3 days rental, I showed them the charges and they justified the double charge bc I returned past 10 am. I told them on a pro rental when you pick up at 3pm you can usually return late the next business day. Nope I got charged 2 days upon return. They Neber addressees why I was also charged another day on pickup and why none of these amounts matched. I have written over 10 times with one response and nothing done about it. This was 6 months ago. It's insane to have to pull my credit card statement show 3 days of charges for a day rental and not get a credit back. I do t plan on renting from them again.

When I got there, I had made a mistake on the day I was to pick up. However, they were patient and helped me to find a lens that would suit my needs since the one i reserved was not on hand. Great Service all around.

I picked up the camera I had reserved and when I went to set it up on my shoot, found that the card that it came with was not recognized by the camera and no matter what I did, the camera would not use it to record. I ended up using my own sd card, and when I looked at what I had recorded and absolutely no sound had been recorded--thankfully I had recorded audio separately, but was hoping for some kind of back up. Its quite frankly unacceptable to receive a camera that is not ready to go and requires so much attention prior to shooting.