Maria H.
Always withdraw before using any coupon
On January 10 of 2023 4:46 PM Coupon reversal with drawl requested- $592.29 On January 10 of 2023 4:45PM Coupon, reversal withdrawal approved On January 10 of 2023 4:46 PM Coupon loko life requested On January 10 of 2023, 4:46 PM Coupon loko life approved My balance ended up being $0.00 I never saw any of my winnings at all this may be a fluke or scam but it’s very upsetting because my time is valuable, as so are many people! Time is money nowadays! I do feel very ripped off!
Response from Crypto Loko CasinoFeb 7, 2023
UPDATE: Thank you for getting back to us Maria, we were able to locate and review your account. We can see the situation now, you were playing on our $105 free welcome chip, this chip comes with a 30x playthrough (wagering) requirement and a $105 maximum cash withdrawal value. Upon completion of the wagering requirement the system automatically removes the non-cashable funds in preparation for withdrawal leaving the maximum withdrawable amount in the system, in this case $105. This was yours to withdraw, no strings attached without ever having to deposit or play with us again. We think it's a pretty great deal and a great way to get to know us. Unfortunately you played the winning funds back into the system after clearing playthrough, it's gone now so we can't help. We're really sorry Maria, we are definitely not here to waste anyone's time in any way, that bonus is worth real money. We just couldn't offer it without setting some limits, we hope you understand. All our best, -Your Loko Greetings Maria, we would love the opportunity to review your account and see if we can assist. If no assistance is possible we can clarify the situation that lead to the above situation. Please reply to our request for further information. This will allow us to locate your account. All our best, -Your Loko