Crypto Loko CasinoReviews of cryptoloko.com

So I wrote a review previously and I attempted to withdraw 178$ after my 10 dollar Bitcoin deposit which was my allowed withdrawal amount after I went through 800$ playthrough and was not told anything about a limit whatsoever it said initially it was approved and queued processing then I receive a payment of 57 dollars in the middle of the night where is the rest of the money I won? I wasn't informed when it said my total withdrawal amount was 178$ that's false advertising I would like a reasonable explination

Like Ciara I also followed the steps to withdraw also completed deposit. Withdraw amount was adjusted down 400 something when I tried withdraw again it was adjusted to 200 something when I tried it again the $16($10 req) I deposited for withdraw was the only thing deposited to my account So what crypto casino is saying(by email cuz they say they have live chat help but I've not been able to get to it or them provide a link to it either since they offered me no deposit Free spins and met all requirements and still had money to withdrawal they say I forfeit winnings because I didn't deposit anything before winning and withdrawing even though they ask you to deposit money to be able to collect winnings. I thought the whole point of no deposit was exactly that no deposit. What it should say is "no deposit and if you meet requirements and still happen to win/cash out WE'LL SCREW YOU WITH SOME BULL**** RULE/CLAUSE THAT DOESN'T POP UP ON BONUS POPUP AFTER SPINS. my personal opinion is SCAM. You want a no hassle real cash out on free spins try bitstarz I've personally have withdrawn on free spins numerous times.

SCAM ! IMPOSSIBLE TO WITHDRAWL ANYTHING. DONT FALL FOR IT! THEIR OWN CUSTOMER SERVICE TOLD ME THAT ITS IMPOSSIBLE TO STAY AWAY! ANY SITE THAT HAS THE FORMAT LIKE THIS ONE IS THE SAME. ANY THAT USE INCLAVE IS THE SAME SCAM!!!!! WELL LETS SEE THE 22 DIFFERENT CUSTOMER SERVICE REPS HAD EVERY OPPORTUNITY YOU LYING SCAMMERS! IF THERES A REVIEW SAYING SOMEONE MADE A WITHDRAWL ITS A FAKE REVIEW! YOUR LYING , SCUM!

A couple of weeks ago, I won $50 on the daily free spins. The cash out was approved on May 15th. On May 17th, after still receiving nothing, I talked to customer service who assured me that the cash out was paid, but to wait another day or so as the blockchain was backed up and pay outs were taking a long time. So I waited. And still... nothing. So I left a review here after a week went by and I still had not been paid. I then got a response here on Trust Pilot that said due to an over payment over a month prior, that they were keeping my cash out to recoup their losses. I never received an email or any communication that this was the case. As a matter of fact, on date they claimed I got this extra payment there was no payment to my bitcoin wallet from ANY source. There was no mention of this mysterious payout on my player dashboard. NOTHING. So I talked to one of their VIP Hosts about this and he stated that I had won twice on the free daily spins in April, and could only win once, so they kept my winnings from the win in May. First of all, this policy in nowhere on the website. And second, and more importantly, the 1st cash out in April was from the 7 daily spins you get after making a deposit. The second was from using a code emailed to me for a free $23 chip, and the third was from the free daily spins. In total, I cashed out $150 in April. I deposited several hundred. So it's not like I just took money from them. And I did not win more than one time on any one of those promos. I questioned the host as to the date, April 24th when they claim that the extra money was sent to me. I didn't get any kind of bitcoin payment at anytime on this date. He then said they made a mistake and sent it on April 28th. On that day, I won $50 from the free 7 days of spins after a deposit. I won on this promotion only one time in April. And again, these spins are given after players make a deposit. Which I did. You would think that as a VIP player, if they really did take my winnings to recover a loss, that I would have been given some kind of communication that told me this. Over the phone the VIP Host kept saying to me, "we didn't hear you complain when you got the extra $50 last month" and "you are not getting this $50. I denied you myself." He was rude and condescending. When I asked for his supervisors information so I could file a formal complaint against him, he said "no one here is going to waste time over a complaint over $50" and then hung up on me. I strongly suggest finding some place else to play. I did not get over paid $50. And from the time they claim this to have happened to the time they kept my money was almost a month. In that time, I deposited several hundred dollars with no word mentioned about this extra $50 I supposedly owed them. They are dishonest and their VIP Player Hosts are a joke. They are rude and treat players like crap. Find another casino. That's what I did. Player ID 5ye3qplrnc Level 3 VIP ***UPDATED TO RESPOND TO YOUR RESPONSE My issue is not so much that you took $50 to recoup an over payment. My issue is that there was NO communication about this action what so ever. For over a week, your customer service reps told me that my payment had been sent, to keep an eye on my bitcoin wallet, and that it would be arriving at any time. For you guys to just take a cash out without any communication, and tell me for over a week that it was coming is just not acceptable. I spent hundreds of dollars at your casino. And never cashed out more than $50 at a time on a few free spin wins. The fact that you deemed in necessary to make me pay for YOUR mistake and not tell me about it for weeks, after you continued accepting my deposits without a word about this over payment was so dishonest of you. That is why you will no longer be getting any of my money. I don't trust you. This was not handled well. No gesture of good will was offered for being lied to for over a week. If you are going to take my money to cover up a mistake YOU GUYS made, fine. But at least have the decency to tell me in an email. I stand by my words of caution. This is not an honest casino. Find some place else to play.

updating: in short, I didn't get the chat to close the other account, which I don't even remember! Where did you say that! and lost 85$! of winnings I hope they return the 21$ I already asked for! I don't recommend it, if you don't want them to win, don't give them chips! And very bureaucratic! Update: I already informed! I don't remember a second account! and there is no chat on the page, only email, and they never respond!

Edit 2: Really you are totally SCAMERS !!!! I have withdrawable balance in my account.Hah you make me laugh 1h.... Also NO ONE cassino ask for deposit to "confirm" the wallet.......hallo....this tricks is only from SCAMMERS. Take my 45$ and buy some candles for you ... Stay away from this scam casino.Thay not approved documents,you can't withdrawal .No live chat,no response from e-mails,but they write positive comments here from fake accounts.So do not lost money here.There is many other casinos with live chat,and good support. Edit: I don't want to lost my time with you.I have sent everything.So don't ask me how to locate my account and more sh*ts.Every body have to know your bullsh*ts. SCAM,SCAM ,STAY AWAY.DO NOT DEPOSIT HERE!!!!

I as well have been waiting for a withdrawal. All documents submitted required for withdrawal the process says should only take minutes to receive. I sent 2 emails finally got a response that they have so many incoming emails it would be 72 hours to respond. Advertise 24/7 live chat help and there is not anywhere I could find on the site to do so. Ref# 152546933 from email.

6/8 update: Still no live chat option via website. Still no communication via email other than new ticket created, 72 hours for reply time by the casino, any reply by them can not or will not be open communication. If you reply to their email regarding your original trouble ticket, you only get a new trouble ticket reference number. Just really need to speak in the present with someone. 5/31 Update: Received a reply via email, telling me to contact support via live chat😤. No chat link to be found, you would think if the only way to clear up my unreceived payment was via “Live Chat”, there would be a link provided in the email reply! I think the new slogan should be “Crypto Loko, You must be Loko if you expect to be paid in Crypto!” “Where everyone is a winner(Unless you want to withdraw more than 50 dollars , in that case you have won at least a weeks worth of monotonous emailing and reading of Terms & Conditions) !!! 5/29 Update: This can be cleared up simply by replying to my many emails, you can simply send me the link to blockchain transaction or TXID. This is unbelievable that you only respond to trustpilot reviews and not directly to my email requests. 5/28 Update: Replied with needed info and still no response. Only replied with a ticket number for reference when they decide to answer my questions. 1week now since request for payout. Ticket ID is 152534249. Games were good not great, Bonuses are very good to exceptional! Payouts are not fast at all compared to Bitstarz(10 to 15 minutes), we are talking days not minutes or hours. And forget about live chat, 24/7 support means they will help you anytime if you need to make a deposit, but withdrawals…. you will have to get in line and be contacted by email at there convenience. Too busy to pay but not too busy to be paid… not really considered a legitimate casino if your winnings are not your money until they acknowledge it.