Trit M.
good payment provider
good payment provider, been using over a year
Response from CryptoCloudMay 27, 2026
We are glad that you liked it! We work for you and always strive for perfection.

CryptoCloud is a reliable way to easily and conveniently accept payments worldwide in the most popular cryptocurrencies.
CryptoCloud (cryptocloud.plus) has 21 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Claim this listing21 approved reviews, newest moderated first
Trit M.
good payment provider, been using over a year
Response from CryptoCloudMay 27, 2026
We are glad that you liked it! We work for you and always strive for perfection.
Hvaekar
The system is down, and the transaction hasn't been confirmed for five hours at the time of writing. Customer support hasn't responded via chat (four hours) or Telegram.
Xillian
No customer service! The invoice is listed as "Invoice successfully paid", but the seller does not receive the confirmation! The seller had to check manually. They always say in their comments on Trustpilot to contact them at support(at)cryptocloud.plus , but all the e-mails bounce back and are not being delivered (MAILER-DAEMON).
Response from CryptoCloudNov 18, 2025
Thank you for your review. We’re sorry to hear about the inconvenience. In most cases, this issue occurs when the merchant’s integration is configured incorrectly, which may prevent them from receiving automatic payment confirmations even though the invoice is marked as “successfully paid”. If you still have questions and cannot reach us by email, please contact us directly on Telegram at @cryptocloud_supbot — we’ll be happy to help you resolve this as quickly as possible.
Fabian
Very trusted crypto processing platform. We've encountered an issue where a refund was needed due to a mistake on our side, they issued the refund within 12hrs and everything is fine now.
Response from CryptoCloudOct 17, 2025
We are very pleased that you are satisfied! We look forward to seeing you again.
Антон К.
The website claims the platform is suitable for influencers to monetize social media and other media platforms. However, to be eligible, you need to create a fully featured affiliate website (what kind?! I have a social media page) to verify my authenticity as an influencer. It's a typical scam to attract clients.
Response from CryptoCloudNov 18, 2025
Thank you for sharing your feedback, and we’re sorry that your experience was disappointing. We understand your concern — we are currently working on an improved verification system that will allow influencers and content creators to confirm their identity without needing a standalone website, and start accepting donations directly through their social media presence. If you have any questions or would like assistance in the meantime, please feel free to reach us at [email protected] — we’re always here to help.
Alexey G.
The service is not the worst overall, but there are a few nuances. 1. Technical support is fast, but rude 2. The service does not know how to withdraw USDT ton to Binance wallets. They simply do not know about the existence of MEMO. That is, if you want to withdraw your crypto in this way, it will go nowhere and you will then have to deal with Binance to return the funds. I found myself in exactly this situation. 3. And here we return to the first point again - after they screwed up with the withdrawal, they did not even apologize for their incompetence and simply advised to withdraw to another wallet (in Telegram). 4. There are also questions about the interfaces, but not critical. It is clear that the guys are trying to be good, but they are not very good at it. I cannot recommend the service for work. There are a lot of cryptoprocessing services and this is definitely not the best.
Response from CryptoCloudSep 11, 2025
Hello! Thank you for your detailed feedback. We have carefully reviewed the situation. Indeed, the funds were withdrawn to a Binance address, where a MEMO is required for proper crediting. At that time, the MEMO was not added, which is why the transaction did not appear in your account immediately. The funds were not lost — after contacting Binance support, the amount was returned and re-credited to your account within 10 minutes. We understand this caused inconvenience, and we apologize that your interaction with our support team left a negative impression. Our team is already adding relevant recommendations and functionality for users to prevent such cases in the future. Your comments about the interface have also been noted — we are gradually improving the usability of the service. Thank you for your feedback. It helps us fix mistakes and become better.
Martien P.
Best fees ever
Gude D.
Fast access to crypto currencies :)
Response from CryptoCloudSep 6, 2024
Thank you for your feedback! We will continue to try for you.