SIMETRI is Crypto Briefing's battle-tested suite of research tools—including investment reports, trade recommendations, and a live trading dashboard—with a proven track record of helping people make sound crypto investments.
Crypto Briefing (cryptobriefing.com) has 144 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
cryptobriefing.com
Website
cryptobriefing.com
Category
Banking & Money
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
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The company replied to 47% of reviews.
Latest
Most recent review: October 2024.
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I asked days ago to cancel the subscription and I have been charged!
I tried the service for 1 month and days before the end of September I asked to cancel my subscription. I wrote an email to support that was correctly received on Tuesday 26.9.2023 as you can see:
Your request (20874) has been received and is being reviewed by our support staff.
Moreover I wrote another email on Monday 25.9.2023 replying to simetricryptobriefing as follows:
Thank you,
please do not renew my subscription. I would like to cancel it.
Best regards
Walter
Well, guess what.... today my credit card has been charged 95$!!!
Shame on you
Review updated: After my review was published on Trustpilot I got the refund of 95$. So I'll give 2 stars instead of just 1. I cannot wast my time begging for something that should be straightforward
IR
irfan
I suffered losses due to your hurried…
I suffered losses due to your hurried buy and sell order on Ethereum and avalanche.Moreover , you have removed any reference to these and others poor recommendations. Why are you hiding loss making unsuccessful recommendation.There are other poor recommendation also.
Response from Crypto BriefingJan 14, 2022
We don't remove reference to poor recommendations and keep track of every one of both of misses and our winners. We'll try to find ways to better present information on our portfolio performance so it's even more transparent.
Mitchell, CEO
KA
Kamen
Waste of time and money
Way too much useless information presented in a professional slang. Maybe this is good for people dealing with crypto and finances as a business but not for people like me who invest and trade with crypto just to make same additional profit. I was expecting clear and straightforward advices for profitable investment and on-time warnings preventing huge losses.
Picks of the Month are more guessing and most of them lead to losses. The hugely advertised balance of the portfolio looks attractive just because one coin used to have enormous growth and that compensate for all bad investments. But the portfolio is total loss if one (like me) joined Crypto briefing after the announcement of this profitable coin.
Coins on the move advices are total loss and better just ignore them.
Response from Crypto BriefingSep 10, 2021
Hi Kamen,
We do our best to provide detailed reports with insightful information. All of our Pick of the Month reports are created using our seven-angle methodology. For our portfolio performance, even without our best performing coin, the portfolio is still successful.
- Sam from Customer Support
DO
Dong
Nhận định không tốt!
Nhận định không tốt!
Response from Crypto BriefingJul 14, 2021
Xin lỗi, bạn đã có trải nghiệm tồi tệ, hãy cho chúng tôi biết cách chúng tôi có thể trợ giúp.
JL
Joel L.
No customer service, and bad predictions
I signed up for the top level 1yr plan on Crypto Briefing's Simetri crypto analysis service. I then went to look at the history of their advice & reports and found that 80% of their predictions never came to pass. May as well just flip a coin and make more profit than listen to these guys. So since there was a 30-day money-back guarantee, I contacted them 4 days ago or so via their website Zendesk asking for a refund. No response.
I ended up disputing with my credit card.
Credit card said I still need to contact this company to prevent them from billing me again.
Luckily I got an email blast from the CEO of Crypto Briefing about some news or whatever, so I replied, and amazingly, my reply went straight to the CEO! He apologized for the failure of the rest of the team and fwd'd my message to someone that finally helped cancel my account. This should not be necessary tho.
Response from Crypto BriefingMar 5, 2021
Hi Joel,
Thank you for sharing. We were experiencing a spike in membership sign-ups when you subscribed. Since then, we've expanded our customer service department and have made it possible to get in touch with anyone on the team, even the CEO.
In terms of our analysis, our Pick of the Months have gained an average 2648% (our lifetime performance, counting winners and losers) as of March 5, 2021, since we started making buy recommendations in July 2019. The volatility of the crypto market requires patience and a longer-term approach, so it's necessary to stick with the subscription for a few months before evaluating performance.
With that in mind, I hope you consider trying SIMETRI by Crypto Briefing again in the future.
Sincerely,
Mitchell Moos
CEO @ Crypto Briefing