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cruises.com (cruises.com) has 567 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Cindy
Janet is fantastic! Super professional, knowledgeable, and extremely helpful.
Response from cruises.comJan 9, 2022
Thank you for taking the time to let us know how we did. If you have any questions between now and your cruise, feel free to give us a call. We're always happy to help!
Angie C.
John Tarantino is THE BEST AMAZING PEOPLE PERSON to speak with! He's unbelievably helpful with any and all questions! We LOVE talking with John. And plan to make all of our plans with him again!
Response from cruises.comJan 9, 2022
We really appreciate your positive review! Have a fantastic cruise!
Ricky H.
Great service
Response from cruises.comJan 4, 2022
Ricky, Thank you for your positive rating. We are happy your booking experience was so positive! We value your opinion and appreciation you taking the time to provide feedback.
Clayton
I was a little confused because I believed I was getting a larger on board credit, that’s why we signed up to go. You stated an on board credit up to $1500. Looks like we’re getting $50. Is this right?
Response from cruises.comJan 4, 2022
Clayton, Thank you for your review. We are incredibly happy to hear that you are pleased with your experience! Give us a call if you have any further questions, we're always happy to help out!
Patrick M.
The experience was very good. Janet Delpino took care of myself and another party by taking the time and taking a phone call at home late in the evening so that we could take advantage of the Black Friday special offers that we're going on!! I have worked with Janet on several occasions and the experience has always been very very good and extremely professional!!
Frederick A.
Very knowledgable and helpful
customer
My agent Carrie has been very help and quick to respond which is great with todays lack of help in some industries. I wouldn’t change and thing!
Menglin W.
Thanks for someone help me w/ Covid-19 test information, so I can get the result fast. And the person help me to connect with health service. Really thanks all of your helping! 5 stars
