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cruises.com (cruises.com) has 567 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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John
The agent was very knowledgeable and very helpful this is the 2nd cruise this year we booked with them that's how happy we were with Cruise.com.
Response from cruises.comJul 4, 2022
John, Thanks for reviewing us. We know that you have choices when booking your cruise vacation; we appreciate you booking with Cruises.com. We value your opinion and appreciation you taking the time to provide feedback.
Steven S.
Bunny is excellent. Knows her business as this is the 3rd European cruise I have booked through her. Much better than going direct to the cruise line and trying to work sometimes with offshore reps.
Response from cruises.comJun 28, 2022
Thank you for your positive rating. We are happy your booking experience was so positive! Thanks again - we're counting down the days with you until your cruise vacation!
John S.
Jessica, my cruise consultant, was knowledgeable about my cruise. She explained it clearly and made sure I received the benefits to which I was entitled.
Response from cruises.comJun 20, 2022
Thanks for reviewing us. We know that you have choices when booking your cruise vacation; we appreciate you booking with Cruises.com. If there's anything further we can do for you, we are here to help!
Kat
Very professional and thorough.
Response from cruises.comJun 16, 2022
Thank you for taking the time to review your booking experience! We're so glad to hear that you had such a great experience booking your cruise vacation with us. We look forward to working with you again on future cruise adventures! Thanks again and happy cruising!
Ken
My cruise planer Sherrie Waters could not have been more thoughtful regarding my requests and in finding the best package within my budget. I look forward working with her should I plan another cruise.
Response from cruises.comJun 16, 2022
Thank you for leaving us a review. We appreciate you choosing to book with us! We're so glad to hear that you had such a great experience booking your cruise vacation with Sherrie. We look forward to working with you again on future cruise adventures! Thanks again and happy cruising!
Jennifer Grider C.
Jenifer Thomas is amazing. She spent so much time making sure our trip would be just right.
Response from cruises.comJun 14, 2022
Thank you for your review. We are incredibly happy to hear that you are pleased with your experience! Thanks again - we're counting down the days with you until your cruise vacation! Happy cruising!
Christopher
Excellent price
Response from cruises.comJun 14, 2022
Thank you for taking the time to review your booking experience! We're so glad to hear that you had such a great experience booking your cruise vacation with us. We look forward to working with you again on future cruise adventures! Thanks again and happy cruising!
Carole G.
Sarah was very helpful. Very knowledgeable
Response from cruises.comJun 11, 2022
We really appreciate your positive review! We are SO happy to hear that Sarah provided you with such a remarkable experience! We look forward to working with you again on future cruise adventures! Thanks again and happy cruising!
