Cruises.com is the smart way to book cruise vacations. Combine the cruise lines' offers with exclusive Cruises.com offers for the most value at sea. Cruises.com customers are able to easily book online or call 24/7
cruises.com (cruises.com) has 567 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Lorrie A.
Great help & support from cruises.com Just have a hard time figuring why with the Memorial Day Sale the price went up 2-3 hundred dollars! For what I was never told from cruises.com & Holland America
Response from cruises.comJun 13, 2022
Thank you for your review. We are incredibly happy to hear that you are pleased with your experience! Thanks again - we're counting down the days with you until your cruise vacation!
Anthony S.
Not much to say did everything online waiting to see if I get a $1,500 paid Visa or not we shall see
Response from cruises.comMay 16, 2022
Anthony, thanks for leaving us a review, we do offer exclusive incentives, like our upto $1500 prepaid Visa giftcard. If you have any questions between now and your cruise, feel free to give us a call. We're always happy to help!
Patricia P.
This is second time we’ve booked with this travel site . They have always been very responsive and helpful with all of our inquiries .
Response from cruises.comMar 29, 2022
Patricia, Thank you for leaving us a review. We appreciate you choosing to book with us! Happy cruising!
Martie
The cruise was great; the excursion was not great. Plastic chairs, large dogs pooping on the beach; not the experience I was looking forward to. Also, our cruise was 10/20 - 10/26 and I still have NOT received my $50 Visa gift card. I’ve called several times and I get nowhere with the representative.
Response from cruises.comMar 29, 2022
Martie, call our Customer Care team to review your reservations for your incentives. Normally these are emailed directly to you, we're happy to help you out to ensure that these were sent out to you!
Joseph B.
We been using Chuck for several years and he is always so helpful in booking our cruises.
Response from cruises.comJan 9, 2022
Thank you for taking the time to let us know how Chuck did. We hope you have a great day!
HK
My agent Mary Gene was very helpful in getting me a substantial OBC when the prices dropped after my final payment. To my surprise, I also was upgraded as I physically stepped onto the ship! We went from Inside Promenade on deck 7 to a balcony overlooking Central Park on deck 11 on the Oasis. The balcony came in very handy and was much appreciated. My issues with Cruises.com are: They charge a booking fee, I could only communicate by phone, not by e-mail, and their extra offers are not as generous as those of other online travel agencies.
JENNIFER
Mike is great getting you all set up for your vacation. And making sure your happy 😊
Response from cruises.comJul 4, 2021
Thank you for your review, Jennifer! We are incredibly happy to hear that you are pleased with your experience with Mike! If you have any questions between now and your cruise, feel free to give us a call. We're always happy to help! Have a fantastic cruise!
