Cruises.com is the smart way to book cruise vacations. Combine the cruise lines' offers with exclusive Cruises.com offers for the most value at sea. Cruises.com customers are able to easily book online or call 24/7
cruises.com (cruises.com) has 567 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Consumer
Totally capable and had all the information readily at hand.
Response from cruises.comDec 2, 2022
Thank you for your kind words and this wonderful review! We're so glad to hear that you had such a great experience booking your cruise vacation with us. We look forward to working with you again on future cruise adventures! Thanks again and happy cruising!
Larri
Our Cruise.com rep, Lennetta, heard our desires and needs for a cruise my husband and I wanted to take. We have an upcoming cruise on June, 2023. We could not be happier. Great price on cruise and flights.
Response from cruises.comNov 29, 2022
Thank you for your review. We are incredibly happy to hear that you are pleased with your cruise booking experience! If you have any questions, we're always happy to help! Thanks again and happy cruising!
Lori Z.
We have worked with Aime at cruises.com for at least 10 years now and she is amazing! The customer service is top notch and she always takes care of us. We love cruises.com
Response from cruises.comNov 28, 2022
Thank you so much for taking the time to leave us a review. We are so pleased to hear that you're happy with your cruise booking experience. Thanks again - we're counting down the days with you until your cruise vacation! Happy cruising!
DeeAnn Y.
The lady Who helped me was very helpful very pleasant to work with.
Response from cruises.comNov 21, 2022
Thank you so much for taking the time to leave us a review. We are so pleased to hear that you're happy with your cruise booking experience. If you have any questions between now and your cruise, feel free to give us a call. We're always happy to help! Thanks again and happy cruising!
Elizabeth M.
We had a great experience with Sherri She was very patient and helpful
Response from cruises.comNov 21, 2022
Thank you for taking the time to leave us a review. We are happy you had an enjoyable experience with us. If there's anything we can do for you, we are here to help! Thanks again and happy cruising!
John C.
The extra offers are fantastic, also the option to check out using uplift help’s too! This is our 2nd time using cruises.com and will always check with them on pricing as they can beat any price posted anywhere. Very happy.
Response from cruises.comNov 21, 2022
Thank you for taking the time to leave us a review. We are happy you had an enjoyable experience with us. Reviews like this motivate us and help us ensure we provide a top-notch experience to our customers! If there's anything we can do for you, we are here to help! Thanks again and happy cruising!
Val F.
So far my experience with Cruises.com has been great. We booked a cruise in April for this coming February. It was kind of iffy at first as I was booking 2 separate cabins, and we have special needs. 3 months before the cruise, someone had to drop out. We have another person to take their place, but I was expecting to have to pay service fees to make the change, or even cancel and rebook that cabin. I was delighted to speak with Cassandra, and she made the whole transaction completely pain free, and there were no fees! I was very pleased. Had a lovely chat with Cassandra about ports and cruise lines. All in all an outstanding experience. I would not hesitate to use Cruises.com in the future.
Response from cruises.comNov 20, 2022
Thank you for taking the time to leave us a review. We are happy you had an enjoyable experience with Cassandra. We look forward to working with you again on future cruise adventures! Thanks again and happy cruising!
Chip
The customer service that Cruises.com provides is exceptional and is the primary reason I continue to book cruises with them exclusively. My representative JB always make sure that I am aware of what my options are when booking. The customer service he provides has saved me a great deal of money.
Response from cruises.comNov 4, 2022
Thank you so much for taking the time to leave us a review. We are so pleased to hear that you're happy with your cruise booking experience. We look forward to working with you again on future cruise adventures! Thanks again and happy cruising!
