cruises.comReviews of cruises.com

Response from cruises.comDec 6, 2022

Thank you for leaving us a review. We’re sorry to hear that we delivered less than a remarkable experience regarding your promotional opportunity of UP TO $300 CASH BACK. Our Customer Experience Team is available 24 hours/day. Please feel free to chat with us online or call us directly at (800) 288-6006.

Response from cruises.comOct 29, 2022

Thank you for leaving us a review. We’re sorry to hear that we delivered less than a remarkable experience. Please give us a call at (800) 288-6006, send a private message, or chat with us on our website 24/7 so that a member of our Customer Experience Team can look into this for you.

Response from cruises.comOct 14, 2022

Thank you for your feedback. We are sorry to hear that you are disappointed with your booking experience. We appreciate your business and we would look forward to the opportunity to resolve your booking issue. Please call us at (800) 288-6006 or chat with us 24/7 at https://www.cruises.com/. One of our Customer Experience Specialists will be able to help you work through this.

Response from cruises.comApr 2, 2021

Hi Fred, thank you for providing feedback about your experience; we are disappointed to hear that you did not have a great booking experience. Great customer service is our top priority and it's important to us that we deliver that each time. We would like the opportunity to make this right. Please call us at (800) 288-6006. One of our Customer Experience Specialists will be more than happy to further look into this for you.