Cruises.com is the smart way to book cruise vacations. Combine the cruise lines' offers with exclusive Cruises.com offers for the most value at sea. Cruises.com customers are able to easily book online or call 24/7
cruises.com (cruises.com) has 567 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Melody
It was very easy to search for a cruise. This was several hundred dollars cheaper than booking directly with Royal Caribbean. Also easy to book online.
Response from cruises.comJul 3, 2023
Thank you for your review. We are incredibly happy to hear that you are pleased with your very easy cruise booking experience! If you have any questions, we're always happy to help! Thanks again and happy cruising!
Don
Our travel adviser Wendi is very knowledgeable and very thorough. We have great confidence in her. Also the benefits from Cruises.com are very good.
Response from cruises.comJul 3, 2023
Thank you for taking the time to let us know how we did. We are SO happy to hear that we provided you with such a remarkable experience! If you have any questions between now and your cruise, feel free to give us a call. We're always happy to help!
Cecilia C.
Maria spent considerable time to make the detailed trip as desirable as possible. She was courteous and easy to work with. She has followed up on preparations for the trip. She has worked diligently for me in the past.
Response from cruises.comJul 3, 2023
Thank you for leaving us a review. We appreciate you choosing to book with us! We're so glad to hear that you had such a great experience booking your cruise vacation with Maria. Thanks again for your feedback. We hope you have a great day! Happy cruising!
Janene
It was super easy to book the cruise I wanted! But when I ran into a question I couldn’t answer online I called their 800 number and the agent was helpful & knowledgeable! She called the cruise line to ensure that I had a mini fridge for my moms medication & that the suite had 2 beds, etc.
Response from cruises.comJul 3, 2023
Thank you for your review. We are incredibly happy to hear that you are pleased with your super easy cruise booking experience! If you have any questions, we're always happy to help! Thanks again and happy cruising!
Steven P.
Mark W was awesome and went above and beyond during my reservation. Great customer service. I will use Mark again
Response from cruises.comJul 3, 2023
Thanks so much for your kind words and 5 star review! We're so happy you had a great experience with Mark. If there's anything we can do for you, we are here to help! Thanks again - we're counting down the days with you until your cruise vacation!
Karen S.
Excellent Customer Service. Alyssa Frame was amazing. Best Customer Service I have had since Covid-19!. One one the best experience we have had in a long time when booking a cruise.
Response from cruises.comJul 3, 2023
Thanks so much for your kind words and 5 star review! We're so happy you had a excellent customer service experience with Alyssa. If there's anything we can do for you, we are here to help! Thanks again and happy cruising!
Myung C.
Very concern and take care of my booking issues diligently. Take a time and understand and listening my issues and resolved.
Stephanie Bragg L.
Jennifer Bell of cruises.com is the best travel agent! Have been trusting her with my vacation planning for years.
Response from cruises.comJul 3, 2023
Thanks so much for your 5 star review! We're so happy you had many great experiences with Jennifer over the years. If you have any questions between now and your cruise, feel free to give us a call. We're always happy to help! Thanks again and happy cruising!
