Iran
Excellent attention 👍🏼👍🏼
Excellent attention 👍🏼👍🏼
Response from Crua OutdoorsApr 5, 2024
Hi Iran, Thank you for your great feedback! Have a nice day, CRUA Crew

Crua Outdoors has a simple mission: build the world’s most comfortable, strongest tents, and send them out into the wilderness to give hunters and campers the best night’s sleep they’ve ever had outdoors. The secret? Our patented insulation technology. Head off on a hunting excursion, fishing trip or an outdoor family adventure, and we’ll keep you warm in the winter and cool in the summer. All year round, it’s a dark, quiet and comfortable tent. Our original was one heck of an over-engineered tough tent, so we built a few more Crua products – a lightweight Crua tent for your backpack, a six-person Crua for your mobile base camp, a three-person Crua for short stays, and a semi-permanent Crua for large groups. Years of fault free service in the most challenging weather conditions. Guaranteed.
Crua Outdoors (cruaoutdoors.com) has 398 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Iran
Excellent attention 👍🏼👍🏼
Response from Crua OutdoorsApr 5, 2024
Hi Iran, Thank you for your great feedback! Have a nice day, CRUA Crew
Simon T.
I'm from Sweden but will write this in English. I bought the Duo Maxx and Culla Maxx. I had a problem with the Culla's inner poles, specifically the back wall pole as it was nearly impossible to insert the pole, support (Viki) showed me a trick she's been using. She sent me a personal video. It was a very out-of-the-box thinking however when I tried her method I shaved off a chunk of material because the fit was very tight for me. Viki asked if I wanted a new pole that was slightly shorter but it was with a shipping fee to Sweden for €17. I just cut the pole by 2,5cm and that fit perfectly. Viki said 'You know what, I'll send you the pole anyway without charge'. It's to be 2cm shorter than 110cm originally. Awesome girl and her voice is nice to listen to lol.
Response from Crua OutdoorsApr 5, 2024
Hi Simon, We are glad to hear, that we could help you out! :) Enjoy Camping, CRUA Team
Alexandros R.
What a great way to sleep outdoor. I think this is one of the qualitative outdoor sleeping camping equipment one could use in any weather condition. Wish to have the opportunity to buy another cocoon for my sister.
Response from Crua OutdoorsMar 15, 2024
Thank you Alexandros for your amazing review! We wish you a lot more of great sleep in the wild! Happy Camping, CRUA Team
Ricardo
Although we had a hiccup with the order, the Crua team reacted in an efficient and courteous manner. Great customer service and that reflects on the whole company.
Response from Crua OutdoorsJan 31, 2024
Hi Ricardo, thank you for your great review. We hope that your camping trip goes well! Have a great day, CRUA Team
Pao O.
Jesse our representative was super helpful and supported. Jesse met every expectation you will want from a customer service personal.
Response from Crua OutdoorsJan 11, 2024
Hi Pao, Thank you for your amazing feedback! We try our best everyday to keep our customers happy :) Have a great day, CRUA Team
Sebastien T.
I had astronomical delivery fees from UPS. Crua was whiling to help out to offset the fees. Simply wonderfull. Can't wait to try the new tent! Thanks.
Response from Crua OutdoorsJan 11, 2024
Hi Sebastien, Thank you for your great review! Unfortunately, shipping fees went up high recently, we wish as well it wasn't the case:) We are happy, that we could help you out, and we hope you will love the Tri as much as we do! Happy Camping, CRUA
JD M.
The Culla range is truly unique and high quality. Highly recommended.
Response from Crua OutdoorsJan 5, 2024
Thank you for your review! We are so happy so hear that you love our Culla series! Happy Camping, CRUA Team
Steven
Viki was quick to respond to my questions about replacing a lost piece of equipment and provide a timely solution. She communicated well and kept me informed during the entire process.
Response from Crua OutdoorsDec 21, 2023
Hi Steven, It's great to hear, that you were happy with our service, thank you! Have a great holidays, CRUA Team