Crua OutdoorsReviews of cruaoutdoors.com

The Crua Duo Maxx is a very good tent in just about every way. I loved it. It's durable and easy to set up and functional in every way I'd want. But I'm not sure about its ventilation. I used it all summer on a cross country camping trip from coast to coast--with some nights in the forties and some in the seventies. My wife and I would wake up to wet walls almost every morning. I'm not sure why. The tent is just as dry as it claims to be, as long as we're talking about keeping the rain OUT. But we often woke up to wet walls (from our own breath/body heat). I wonder if the chimney style ventilation seems to have a design flaw somewhere. After posting this review, however, Niamh from Crua reached out and talked to me about my issue. She said she'd never heard a similar complaint. So maybe what I experienced is a one off. I don't know--but I was very impressed with her seriousness and her desire to help make things right. I like the tent--didn't want a return or anything since I plan to keep using it. She offered as much, but I wasn't interested since the positives were enough to keep me using it. I thought there was a design flaw, but if I'm the only one experiencing this maybe . . . I'm just full of hot air?

I ordered the Combo Maxx tent after doing a lot of research on it and was excited to use it this summer. Because of shipping delays, I did not receive it until four months later. During this time, my emails were always responded to whether they had new information to give me or not. After I finally received my tent and used it - I was amazed. Everything I had heard about the Crua products was true. The construction and materials are of the highest quality and all the small details have been thought out. After I shared with Crua how much I loved the tent, but was frustrated with my long wait, they did what it took to make me happy. I highly recommend Crua not only for their products, but their customer service as well.

Love the product, my 3rd purchase from Crua. Innovative and quality construction. Wish they would use a different shipping company for Canada as the one used cost an additional $100 over what other options would cost.

Easy to navigation on the website, only one "minus". All products doesn't have full specification eg. Weight, size packad... BTW Love my crua duo tent 👌

I wanted to update my review. After having an issue with communacation Cura reached out and continued to throughout a process that was a little ling, but only because of me changing my mind. I order the Tri with the ship day in April. That kept changing, making me worried I would not have my tent from a trip in July. Like II said they kept in touch and even reached out to me first when I make a mistake and a 2nd Try was ordered. They reached out and wanted to work with me getting a tent for my trip, and asked before canceleing the order for the 2nd Tai to upgrade to another tent. This is where my mind kept changing causing it to be a little longer. I opted no to get refund, but later changed my mind because we changed our trip. Crua was great getting the refund processed quickly so I could upgrade the tent. They also wondered a discount that was happening over that weekend. I did not messaged them till Monday but they did the refund that day. So They honored the discount after it ended for the few days for my to get my refund. Thanks Cura!! So.... Now I have used my tent, I have to say it is heavy!!!! I mean 84 for the outer tent 84 for the poles and almost 50 for the inner tent. This is not as bad as I first thought. BTW I upgraded to the Loj. Its big tent, so make Sure to look at decisions at the camp sites. The reason this is not all bad is because of the product. Nothing was cheap about it. Fromm the All steel poles that were thick and solidly made. I mean this tent is not going anywhere. The outer tent in not a thin tent like other. I think this will hold up a lot better. The inner tent I can not say enough. I took my AC just in cause it was to hot. The inner insulation by it self is not going to make the tent cooler by it self, but it did kept cooler then any other tent. Our tent was nearly the outside temp, where our friends tent in the heat of the day was upwards of 20 degrees hotter then outside. Opening windows or vents did not change this much better. But the Cura was comfortable to be inside if you had to, and sleeping at night was where it really did its job. It cgot much cooler at night, but our bedroom with the inner tent stayed warm all night. The temp ddi not change much. I did try the ac and it did a great job cooling it off and the tent kept cool running the ac a lot less. The set up on this thing was the only things taking part of a star away. I wanted to give 4 1/2 stars. You really mean two people at least for this beast. And expect an hour each for setup/ takedown. But could get fast as you lean the steps. But over all I don't think I will ever go back to another tent. Over all this is a great product, and great company. Keep it up Crua.

I've ordered a few accessories as of late and the processing times have been great, along with quick shipping. While the air pump I ordered hasn't shipped yet due to supply issues, I wasn't kept in the dark about it and was informed of the delay as well as the reason. It's an unfortunate reality these days, but I appreciated the explanation.

Nothing to trally comment on.

Took too many visits before I was offered the discount.