Crowne Travels is a one-stop shop for all services required for Umrah, flights, and tours in Saudi & across the globe. We are a US accredited company holding IATA, and Ministry of Umrah licenses based in Maryland. Customer satisfaction is our top priority, and to offer our clients the best quality services, we now have a team based in Saudi Arabia, Dubai, Turkey and Pakistan.
Crowne Travels LLC (crownetravels.com) has 267 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
Crowne Travels, crownetravels.com
Website
crownetravels.com
Category
Activities & Tours
Location
Austin, Texas
Listed on Five Star Index
2026
About these reviews
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The company replied to 6% of reviews.
Latest
Most recent review: September 2026.
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I meet Ibrahim few months ago through my friend who recommended. Alhumdulillah our trip was excellent and all the people he had overseas they are always on time. Because of brother Ibrahim patience and calmly talk I recommend to my sister in law who also use crown travels. And too my friends. No doubt he gets 5****** .
MC
Mohammad C.
Umrah Trip
September,2025
Alhumdolillah, all went quite smooth. Customer service provided by bro Ibrahim Farooq was professional and prompt from start to finish. He followed up at each step. Thank you for the dedication.
We are performing Hajj Umrah from the last 25 year and have gone through lot of groups but have no hesitation to say that Crown travels is one of the best and will recommend to family & friends.
See you again, inshAllah.
ME
MEDIATLANTIC
I contacted them quotefor a price quote
I contacted them for a price quote. It wa handled very well. Hamza their travel advisor was kind professional and answering promptly 5🌟 Thank you
SJ
Sabontu J.
Crowne Travels were extremely helpful…
Crowne Travels were extremely helpful and made everything super easy from start to finish! They went above and beyond — even taking the time to show me how to verify if other companies are legitimate, which really helped me feel confident and comfortable with my decisions. Truly professional and caring service — highly recommend
MA
Mannan A.
Alhamdulillah
Alhamdulillah! Just back from Umrah—an absolutely incredible and life-changing experience. I received exceptional care from Brother Ismail and Brother Ibrahim; they were truly outstanding in catering to my requirements. I can't recommend them enough. If you're planning a trip, contact them for what I believe will be your best travel experience yet, Insha'Allah."
HE
Heaven
Let me start by saying how disappointed…
Let me start by saying how disappointed I was before finding Crowne Travel. I had been reaching out to different travel agencies, explaining that I hold an Afghanistan passport, and most of them discouraged me. They said there was no visa available, warned me not to risk it, and told me that I might face serious problems returning. Even family members advised against it.
Fortunately, one of my close relatives had used Crowne Travel and gave me their information. That’s when I spoke with Rahil brother, who was extremely patient, supportive, and reassuring. He gave me not only the correct information but also the courage and confidence I needed. He assured me that I would be able to get an on-arrival visa without any issues — which turned out to be 100% true. That news brought me so much relief.
Later, I was introduced to Ibrahim brother, one of the best members of the Crowne Travel team. Our travel was not simple — we were going to one city for ceremonies and then continuing on to perform Umrah. I needed a lot of extra information, and Ibrahim went above and beyond, coordinating with the team in Saudi Arabia to provide me with step-by-step guidance. He arranged tickets, hotels, transportation, and shared useful details throughout the process. Even when I was worried about whether I would truly get the visa on arrival, he kept me calm and encouraged me to have faith. Everything went exactly as promised.
I also want to appreciate Mr. Hyder Ali in Saudi Arabia, who was excellent with transportation and always available to help, even if the matter wasn’t directly his responsibility. The team even guided me step-by-step on how to book an appointment through the Nusuk app for Riyadh-ul-Jannah.
On top of all this, when I needed to change one of the hotel reservations to better accommodate my disabled mother, they immediately helped and booked us a very nice hotel.
Overall, Crowne Travel provided outstanding customer service, patience, and care at every step of the journey. I deeply appreciate each one of them — Rahil, Ibrahim brother — for making this trip smooth and memorable for me and my family
Response from Crowne Travels LLCOct 2, 2025
Dear Behsihta Azizi,
Assalamu Alaikum, and thank you so much for taking the time to share your heartfelt experience with us. Your kind words truly mean a lot to our entire team.
We are humbled to hear that Rahil, Ibrahim, and Hyder Ali were able to support you at every step of your journey. At Crowne Travels, our mission is to ensure that every traveler regardless of their circumstances feels guided, reassured, and cared for throughout their spiritual and personal travels. Alhamdulillah, knowing that we could help bring ease and comfort to you and your family, especially in accommodating your mother’s needs, is deeply rewarding for us.
Your trust and dua are the greatest encouragement for our team to continue striving for excellence. We pray that Allah accepts your Umrah and blesses you and your family with endless barakah, good health, and happiness.
JazakAllahu Khair for choosing Crowne Travels — it was truly our honor to serve you.
Warm regards,
Crowne Travels Team
MN
Mohamed N.
Dedicated to Brother Hamza
Dedicated to Brother Hamza
May Allah bless you and your family
Appreciate your support during Umra
Thank you for Crown travel company for organizing the Umra inshallah will try it in Hajj