Crown Design LaneReviews of crowndesignlane.com

I am beyond unsatisfied with my choice to utilize Crown Design Lane. They are unprofessional, unresponsive, and constantly require more money without anything being output. Requests are not followed, follow-up is nonexistent and they miss meetings they schedule frequently! I have paid thousands and haven't made a sell due to the horrible site functionality and app that has NEVER appeared. OVER PRICED, UNDER DELIVERED, DO NOT USE!

Chris and his team were amazing with doing my site. My previous website company would take days and even weeks to return emails, make changes and get things done. Crown Design was very prompt handling changes I needed to make. I would highly recommend it for anyone that wants a professional quality website and great customer service

I was looking for assistance with website design/development via a platform called Bark. Kevin Moss initially contacted me from this company, but I had read a bad review about him on Trustpilot so I was steering clear. Then Chris Eckens reached out. He was professional, informative, and patient. He spent time emailing several times, answering numerous questions to help me understand the process from start to finish. He shared information about what would be included and how the designers would work. He also worked with me financially to meet my limited budget without sacrificing quality. I felt like I would have a great website that served my needs. If a dramatic change in my situation had not occurred, I would have had to toss a coin between Crown Design Lane and another company that was also supportive. Both presented quality products and amazing customer support. I have to say, having interacted with multiple developers (via Bark), few were willing to devote the time and energy that Chris did to assist me, and this was without a contract. I felt he was helping simply to help me, not cinch a deal. I am posting this review because I almost let one person's negative review impact my perspective without considering others who had shared positive experiences with other company members. And, because I am grateful for Chris's time and commitment.

This company has been spamming me. I received 3 unsolicited calls claiming that they were responding to a request for their services. I had made no such request. I receive text messages from them trying to get in contact with me. I then received an email to which I replied with an unsubscribe message. A week later, the company emailed me again.

James Anderson saved the day.... We hired Crown Design Lane to redo our book cover to new sizing and create an index for our book. In the contract, turnaround time for the cover was quoted as 2 days—it actually took 30 days to complete. The turnaround time for the indexing was quoted as 2-3 weeks—it actually took 5-months to complete. At one point, we were asked to please be patient as their office was undergoing re-organization. Weeks kept going by--we were told to be patient. Finally, James Anderson stepped in and brought this project to completion within two-weeks. James finished the index, sized it properly and followed through by taking care of all the small details so we could upload it onto Amazon KDP. It is now published thanks to James Anderson.