Frank T.
Crown and Caliber's growing problem with False Advertisements. Check complaints with the Better Business Bureau before transacting
Notice the last 2 reviews on the BBB now detail Crown and Caliber's ("C&C") growing problem with False Advertisements. In fact, most of the reviews here outline very questionable business practices by this company. While an "error" or two may be an honest mistake, the large quantum of similar "errors" combined with the company's responses which seek to minimize their misdeeds, suggests an element of scienter in their approach to doing business. Don't brush off the 3/5star rating when considering whether to do business with this company. C&C understand the value of a watch depends heavily on it being part of a complete package including box and papers. The company advertised the watch I purchased as being a complete package that included the original watch and papers. The company then shipped the watch without the box and papers as advertised. When confronted, C&C admitted to the false nature of the advertisement and the lack of "box and manuals as advertised." Instead of offering a discount that would reflect the appropriate value of the watch according to well-documented industry standards, the company resorted to lies about the number of times they have been caught in similar false advertising situations. The company not only has shown no remorse for their false advertising but at every turn has actively attempted to minimize the magnitude of the moral failings.