CrowdologyReviews of crowdology.com

I've been locked out of my account since early December. Customer support were quick to respond at first, saying that they'd look into it. I've chased them several times and I'm still waiting for them to help me get back into my account. I haven't received a response to my most recent email so I'm not expecting any resolution to this now. I've not had any issues with any other survey website so this is disappointing. I'd recommend that others don't create an account on this website. Update: A couple of hours after writing this review I received an automated email stating that their system had identified activity on my account that was in violation of their terms of use. They have now blocked my account and say that the decision will not be reviewed. Update 24/05/23: I am now able to log back into my account and have cashed out some of the money I have in my account. While I'm happy this has finally been resolved I will not continue to use this company in the future.

Absolutely shocking! It's bad enough with the number of surveys you get all the way to the end and then it tells you you don't qualify, or it tells you its complete but no points are awarded. Good luck with trying to sort out a problem as they either don't bother responding or tell you some lies after weeks of waiting. My account has been suspended since the beginning of December and despite numerous emails they have still not unlocked it and I have now lost over £6 worth of points. Interestingly, after the review above was posted on Trust pilot, Crowdology have closed my account! Obviously don't like it when users tell the truth about them. Update 10/6/23 Blocked my account again! They constantly post ‘corrections’ to remove money from your account with no notification and no reason. Its just a way fir them to avoid paying out. I have lost over £9 this time. Its pointless raising any sort of query, at worst they don't reply at all, or they reply saying there has been a problem with emails and you have to resubmit query. If you do get a reply from Caroline, chances are she will be rude and/or flippant, and wont have resolved your query! There are much better survey companies out there.

update i had 3 pending withdrawls fom crowdology .... from 06/12/2022 with no sucess then i messaged caraline and was asked to wait another 4 working days until the 21st dec if i hadnt heard out by thern i had to message her .... so i did ..... that was 10 hrs ago i know shes busy , but i feel im just getting passed around / so now im gonna take it up 1 step furter . im not washing my hands of this dennis ...... ANOTHER UPDATE just got an email back from support at crowdology , stating they had been in touch with cnt and my payments were rejected once again . ,, they said they reaplied the payment ,,,, WRONG i reapplied the payment and no it will be rejected again . as all they do is fob you off. so ile now contact the survery police ... gov.uk . which.co.uk and trading standards and whoeverelse it applies to with m all my emails and screenshots of my payments dennis hi caroline just an UPDATE nothing has been updated on my account ... sdont try getting fans by saying bull poop ......... your just making stuff up to get fans im still owed money bye you . you ignored my emails but reply only on here for the glory ............you tell lots of lyes ..........see you in the small claims court,,,,,,,,,,caroline your full of poop you refuse to pay . and make excuses uop and tell lyes ............ . just read your reviews woman . thats why your failing in your job because your scamming the public... see you in the small claims court in doncaster so i can see you instead of the lyes you tell behind a computer

I have used this site for around twelve months. I take my time, and answer questions honestly, however they regularly put corrections on your account (take money off you), with no explanation, or reason. This evening I noted they had taken 80p off me, so I completed a survey to make up that balance. Went back in half an hour later to see they had taken another 80p off me. If I am honest I am not surprised, as I had answered a survey, and all my answers were in the left-hand column. However, that isn't my fault, that was the design of the survey. The questions were all answered honestly, and in line with my views. Interestingly enough when you contact them about surveys you have completed, and due to faults on the surveys you are not returned to the home screen, and don't receive the reward. They aren't as quick to take ownership, and credit your account. Their usual response is they will raise it with the account manager, then you hear no more. I have had enough of them, just deleted my account. There are a lot better survey sites out there, this in my opinion is one of the poorer sites. I certainly won’t be engaging with them any further, and my advice would be don’t waste your time.

Steer well clear!!! DAILY i do surveys that can take up to half an hour to find that i am not redirected to the site and therefor receive no reward!!!! This is by far the worst site i have EVER used for surveys and i have tried LOTS! Wouldn't even give it 1 star if i could do so and still review!

This company does not pay and you will just waste your time making money for them. SCAM!!!!!

As with several others I have been using this site for several years with no problems but just over a month ago I could not log in, have been sent no survey invites, have no money in my account and no profile. If I try and complete profile it says there is an error and as with many others I have contacted on numerous occasions but apart from the generic ; we are experiencing higher numbers of customer service issues at the moment so it may take longer to get back to you, please check the FAQs page'! I have heard nothing back. Thank you Caroline for your response but as you well know as of May this year 2023 I am now having exactly the same problems again and have asked you to send my rewards to Paypal so I can unsubscribe my account as I have had enough of enquiries not being replied to and no logical explanation for the problems I have encountered and as, after over 6 months nothing has changed with the technical issues of the Crowdology site I feel I have no option but to close my account and warn others of the issues I have had and the length of time and effort it has taken me to try and get it sorted out.

Can't even create an account. The activation email just loops you to the home screen. Customer services didn't reply for over a week, then just said to click the link in the email they sent me, which shows they didn't even read my email where I clearly described that this was the issue I was having. Useless