CrowdologyReviews of crowdology.com

Lies Lies lies....crowdology is worst app ,,waited 10 days for first payment then their system take 4 days to reply the emails then they come up provide references then an other follow up 4 days then crowdology will never respond and here they will reply oh you not provided references.. what crap this crowdology app is.

Very poor customer service and operations. Tried to get my money - cash-out £7, site shows £6.96 and I actually only get £6.92. Seems their website is showing things incorrectly. They charge an 'admin fee' to trandfer your earnings to PayPal - no other survey site I know of does this. Ongoing issue to chase up earnings redemptions - usually takes more than two weeks. Again, other sites can process these types of redemptions in 24 hours and sometimes almost instantly. No reasonn for it to take this long 08/06 - Response from Crowdology - more of the same from certain survey sites - if you earn too much they lock your account for 'quality reviews' and then close your account and take your money - especially when you complain publicly about their company.

This is a total scam. They pay you tiny amounts to suck you in then they wait until you almost finish a survey before screening you out saying you don't qualify. They will no doubt still be paid but you wont. Make sure you don't email support to ask a question or raise a concern. Your pending payments then change to failed and they block you from even logging in. The companies who are paying them to rip people off should be made aware of this.

Terrible. Take your time for no reward and completely unhelpful. I have been a member for over a decade, at "Diamond level" they state "does not take into account human error, mistakes". They can delete all your rewards because of a typo. All my time over a decade wasted. Rewards - gone. HAS NOT BEEN RESOLVED!! This is absolute rubbish, __________________ FROM CROWDOLOGY... "I have checked your account today and unfortunately your account has been flagged by the 3rd Party quality team. The 3rd party quality and control team, will compare survey answers to profile data and if there are discrepancies, they will flag the account to be suspended. This is all data driven, and unfortunately leaves little room for human error. For example, you might accidentally tick the incorrect gender or age group, and this would flag the account. But I’m pleased to say, in most cases with a little bit of human input we can override the system. I have asked for the suspension to be reviewed urgently. I’ll get back to you ASAP, it will probably be a few days. If you have any questions, please reply to this email and not create another ticket. All the best, your support team @ CROWDOLOGY" This shows how dishonest they are. They string you along and have also been hounding me (Along with Trustpilot) pretty much non stop. They have not done any of what they said in the above message. Additional info... apparently they do this a lot.... ____________________________ A quick search showed up lots of similar complaints. "Banned from Crowdology!" Just to update... I recently couldn't log onto my Crowdology site. I use it rarely but went to check my balance after completing a survey a few weeks before. However, I couldn't get into my account. So I sent an email and received this reply: This account has been blocked by our systems. You have been banned from participating further in Crowdology due to a breach of our Terms of Use and the Cint Panel Terms, Cint Panel Terms: Crowdology Terms of Use: Kind regards Crowdology" __________________ householdmoneysaving.com My very last word on this subject. Good riddance.

I have also recently had a lot of problems with Crowdology and they don’t respond to any complaints. I get to the end of surveys only to be told I don’t qualify, or to be told that I do qualify and gives me another survey without giving me completion of the one I just finished. I have not had any rewards credited for some time whereas my account used to stack up quickly. They need to get this sorted as I am losing confidence in them.

I have recently earned both a giftcard and Paypal payment which have shown as pending since 7th and 13th Feb respectively. Additionally, each time I try to log in, I am asked to revalidate my account, my profile has been reset to 0% and I no longer receive any surveys. I have raised 2 tickets - 93907 and 94230 to which no response has been forthcoming. I participate in several other survey sites and have never had this problem. Update 11/04/23 - received correspondence from support and my outstanding rewards have now been credited to my account. My account has also been unlocked and I have since completed many surveys for which payment has been received. Do be aware that it takes on average 5-6 working days to receive each payment and a 2% fee is deducted from Paypal rewards, although this is explained in the T's and C's. Update 08/06/23 - FYI, support tickets are handled by ONE person and due to a recent backlog there will have been delays in responding. Update 13/08/23 - Several surveys I completed recently have received a negative credit. On enquiring as to why I was informed they had failed QA and to ensure my profile was up to date. I currently have 4 pending payments, totalling >£20, with the one I completed yesterday (12/08/23) for £5.60 having now failed. Additionally, of late I am noticing an increase in the surveys that fail after answering the last question, completely wasting my time. As a result, I am not completing any more surveys with Crowdology until a.) they pay what I am owed, and b.) explain why their customer experience is so poor. No doubt they will see this review soon and attempt to resolve matters. In the meantime, be warned unless you love having your time wasted..

So it's not just me! I have been with Crowdology for several years now, and I am a Diamond account. When I logged in today my reward balance had also been wiped. Like other reviewers I have also experienced being sent surveys but rarely qualifying to complete them, and trying to get in contact always results in a long delay before receiving any response.

Just like the person who commented before me, I've been locked out of my account since early December. Customer support said they were looking into it but now I'm told I am blocked and can no longer participate in surveys or redeem the rewards I'm due. They tell me I'm in violation of their terms of use, but they have not explained why. I have no idea what I am supposed to be guilty of. What a shoddy way to treat someone who has been with them for several years. I've had no issues with this or any other survey site and am baffled to understand why this has happened. Date of experience: 18 January 2023