CJ
Crowdology? More like criminology!
Update; Since this review was originally posted, my account has been reinstated and the money owed has been paid. However I stand by my original review as I don’t believe you should have to post on a review site in order to get an issue resolved. Many thanks to Caroline for resolving this issue and providing a more human response. I still believe that due to these aggregator sites that host surveys from multiple companies there is going to be a possibility that you can inadvertently take a survey that has been posted on another panel site, due to the rerouting that occurs. I don’t believe that we should have money withheld when we are faithfully attempting surveys. I have added another star for Caroline’s help! Having been a member of this panel site for over ten years, and never having much of a problem with them (which is par for the course with survey sites), I had my account terminated with no reason given, and unable to access the money I had accrued. Unfortunately this is similar to many reviews on here which seem to have had their accounts suspended in December. Having faithfully completed surveys for years I feel this is a terrible way to treat their members and for not even providing a reason is unforgivable. Withholding money earned in good faith is criminal. Initially after being unable to log into my account and not realising there was an issue, customer service took weeks to reply to my email saying they would look into it, then for no reason my account was suspended. I would advise anyone contemplating signing up to this site to avoid it all costs. There are better survey sites out there with better customer service who at least reply to emails and pay you promptly.
Response from CrowdologyFeb 7, 2023
Hi, Thank you for providing more information. I've reviewed your account today and since the issues back in December your account is fully activated, and you've been completing surveys successfully with us. I have seen your latest PayPal request (17th May 23), please let me know if you have any issues going forward: https://crowdology.com and click on the contact us tab. Have a lovely day! Caroline




