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Crowdology (crowdology.com) has 337 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Research & Development · Wyoming
Excellent
Research & Development · Denver, Colorado
Excellent
Research & Development · ST PETERSBURG, Florida
Excellent
Research & Development · Washington, District of Columbia
Excellent
Showing 175 reviews with 5 stars · Clear filters
Andrew
I had not received a payment after a number of successful payouts, I sent an email and received a prompt reply. The problem was resolved swiftly and I was kept up to date with its progress. First class customer service
Response from CrowdologyJun 8, 2023
Thanks Andrew, glad we were able to resolve the issue for you! Have a lovely evening Caroline
Robert L.
It's a great survey site, has a great helful support team, I'm happy to be with them.
Response from CrowdologyJun 8, 2023
Hi Robert, Thanks so much for the 5* review, really appreciated! Have a lovely evening Caroline
Jason C.
Once I contacted support with my query I felt all the help was provided to rectify the problem. Thanks to Caroline for her assistance 👍👍👍
Response from CrowdologyJun 7, 2023
Hi Jason, Glad we could help and if you need anything in the future, please pop us a message via the contact us on our homepage. Have a lovely evening Caroline
Elizabeth I.
Crowdology is the best paid site, the most interesting surveys and you are paid when the surveys are timed out or the site crashes and customer services sorts out the problem in 24 hours and one is paid a lot and quickly, love the site.. Eliza Innes
Response from CrowdologyMay 20, 2023
Thank you for your positive feedback, I will pass it onto the team! Enjoy the (almost) sunshine Caroline
Bernice C.
This adviser on customer service has gone beyond good service . She has been fighting to sort out the query I had about rewards from July 2022 . She has been so helpful and so patent a credit to customer service Thank you Caroline for all your friendly attitude but very professional
Response from CrowdologyMay 17, 2023
Good Morning Bernice, I'm so glad we were able to get this sorted for you and I apologise it took since July 22. Have a lovely week Caroline
lisa
Quick reply! Problem solved!!
Response from CrowdologyMay 14, 2023
Thank you for the Positive feedback, I will pass it onto the Team. Have a lovely Sunday Caroline
Susan L.
I found it very easy to contact Crowdology regarding intrusive site and report them. Feedback was was quick regarding the action taken, which really made me feel like I mattered. Thank you.
Response from CrowdologyMay 13, 2023
Hi, good morning! Thanks for the positive feedback, I will pass it onto the team Have a lovely weekend Caroline
JC
Edit: all sorted. Despite a short delay getting this sorted out the team were extremely helpful. Happy to recommend Edit: looks like this has been sorted now and I’m back up and running. Amending star rating to 3/5 for the moment and if all goes ok will update further Thanks After spending spare time completing surveys being as honest as possible apparently my account was flagged for inconsistent answers. My pay out failed and when I contacted them I was told this was being looked into but no response for over a week now. I can only assume the company are happy to take the surveys and not pay the members. Don’t waste your time, I’m still owed £40
Response from CrowdologyMay 12, 2023
Thanks John, I'm glad this was finally resolved for you and I do apologise about the delay. Have a lovely weekend Caroline