Crowd CowReviews of crowdcow.com

It's rare when I write a negative review of a company, but Crowd Cow's customer service has become horrible. I have been getting my meat from them for four years. They used to care about customer satisfaction. They used to have small farms connections. Now, they deliver even when orders are cancelled. I was out of the country and they didn't pack my order until the day I cancelled. They said I should call from out of the country to someone to come to my house, pick up the meat and save it for me. Seriously? Why didn't they cancel it when I first emailed them?

Terrible. The portions are incredibly thin. Fatty etc The packages of two chops include chops of different sizes and thicknesses. I had one order and cancelled. This is my first time ordering from a meat/fish delivery service and now questioning if I will even try again. Avoid this vendor

I received two expensive beef roasts that both turned out to be rotten when defrosted. There were visible holes in the packaging and the support person suggested they were safe to eat since they were "locked tight in a sealed box." So cardboard boxes protect meat against contamination now? The meat was foul smelling and discolored at the surface and in the middle and slimy. I was told it was safe to eat and they can add another one to my next order!

Ordered $150 worth of meat to get the free shipping. Order arrived timely, however there wasn't any dry ice left in the box. Meat had stated to thaw, even though outside temps were in the low 20 degrees. I immediately took photos and sent an email to them. After 4-days, I had not heard from customers service. I submitted a second message from their website. Finally received a response a day later. They asked for more information, so I responded to customer services email that was sent to me. No response. Sent second email and still no response a week later. Terrible customer service, will never order from them again.

I deleted my account after they repeatedly altered my orders right before shipping. What's the point of a subscription service that knows what you want a month in advance but can't provide it...

This is the worst company on the planet. As I ordered twice from them they screwed up my order twice and then told me that I should be happy with the product they sent instead of what I bought. I ordered ground white meat turkey and they sent me turkey thigh ground meat and told me to enjoy it. I explained I didn't want it. I didn't order it. I want a credit or ship me what I purchased. They denied me so now I have to dispute this with the credit card. Customer service is horrific

Meat is Horrible and the other options are equally as bad. I spent $250 on a 4 bone Prime Rib that was mostly bone and the meat was HORRIBLE!! I ordered a small Lasagna for the non meat eaters and I've never had any Lasagna that bad. DO NOT ORDER FROM HERE!!

Their customer service is very poor. When I changed my delivery date I was billed for an additional order that I did not want. I had changed my delivery order in the past and this did not happen. When I contacted customer service they did not care. They are very expensive and I would not ever recommend them to anyone.