CrosmicopicReviews of crosmicopic.com

Purchased a boom boom stick they sent me inferior product emailed them multiple times for them just to insult me and try to deter me from returning it. Getting nowhere with them will never buy their products. They’re scammers and they false advertising.

They advertise in Canadian funds. They actually charged my USD and overcharged my credit card. I found the overcharge on my statement and told them. They charge for shipping as well and after 7 days my package is still in the US and I'm in western Canada. They say they will reimburse me for the overcharge in 7 days. How many people do they do this to and it goes unnoticed.

If it had an option of 0 I would have selected that. They charged my account and I don’t even know what for. I’ve been sending txts to the one I recd regards charge of $31.18. I’ve send at least 20 msgs with no response, no money and no product! SCAM SCAM SCAM DO NOT BUY!

I ordered the boom sticks online and I didn’t receive a confirmation email. I emailed support to cancel my order with my order number with no response. Also no response from their service centre

Bought a discounted “Boom Boom nasal stick”, got a “Hanboli Nasal stick”. Not only was I sent the wrong product, this one has a hazardous chemical in all their sticks called, “Borneol” that even the real producers said to avoid and causes respiratory problems. I messaged them for a refund and instead of apologizing, they said it was the correct product from their warehouse! I only added a star because the shipping was great and customer service was quick to respond but false advertising and service did not acknowledge my request. Edit: Changing to 1 Star just because the site they stole is says, "100% money back Guarantee... If you are not satisfied." The audacity to send me back an email saying, "would you consider 3$ Refund?"

The product they sent me was fake. They wouldn't refund me. Very unprofessional company and untrustworthy. Do not order from these scammers

Do not trust this company. Ordered from here a while ago. The tracking number provided to me was active and was updating in a span of about a month until it stopped updating. When i finally contacted them about it, they claimed that the tracking number they gave to me was the wrong one and that my item was delivered. They sent the "correct" tracking number that showed that it was delivered. I have contacted them, telling them that i never received it. We went at it back and forth and they keep asking me to check with the post office. I keep telling them i haven't received anything and asked for a refund. They refuse to give it and keep on referring back to the fake tracking number that says it was delivered. I mentioned the "shipping protection" sub charge that's included with my order and they completely disregarded it, saying that my item was delivered according to their tracking number. NO ACCOUNTABILITY from them. If they claim that my item was delivered August 30th of 2024, why do they keep emailing me "your parcel's status has updated" up to September 12th?? because this company is a SCAMMER and they never intent to give me my item nor send me my refund. Short story, I never received the item, they refused to hear my complaints and wont give me my refund.

I bought what I thought were original Boom Boom Sticks. I got nervous right after I ordered and asked for them to stop the order and refund me the money. The rep said it was too late and the order went through. I received my order and they were labeled Nasal Sticks. I went back to my orders and clear as day, it said Boom Boom Sticks. I contacted customer service and she offered me $4 first. Then $6. All the while she wrote that she fought for the full refund, but her boss said no. She was worried about her job if she were to ask again. I asked her to have her manager contact me. I told her this was Bait & Switch. I told her I would be contacting the BBB to file a complaint and that I will also be contacting PayPal. I'm also going to dispute it with my bank, and I will be blasting this dispute to any place I can (FB, Instagram, etc) to warn others about buying from this company.