Amanda B.
Great customer service great response…
Great customer service great response offered great solution to an issue with sizing will definitely come back unique items

About CrosfilCrosfil is an independent streetwear brand based in Boulder, Colorado, designing dark-themed Hawaiian shirts and heavyweight cotton t-shirts for people who appreciate the unusual.We make wearable pieces inspired by cryptid folklore, classic horror, cult cinema, occult symbolism, and 80s neo-noir aesthetics. Our collections — CRYPTID, ARCANA, ELDRITCH, HORROR, GAME OVER, CULT CINEMA, TWISTED, and CREATURES — are designed in-house and made-to-order for each customer.Every shirt is printed on-demand through our trusted manufacturing partner. Hawaiian shirts feature all-over seamless prints across front, back, sleeves, and collar, available in cotton, rayon, and polyester. T-shirts use heavyweight 230gsm cotton with vibrant DTF printing.We believe great design should tell a story. Whether it's a Patterson-Gimlin tribute, a Point Pleasant Mothman piece, or a vintage cryptid conspiracy print — each design carries meaning, craft, and a little bit of darkness.We ship worldwide from our production partners, with full tracking on every order. Production typically takes 3 business days, with delivery in 5 business days to most countries including the US, UK, EU (Germany, France, Netherlands), Canada, and Australia.Thank you for supporting independent design. We're a small team and your feedback genuinely matters to us.— The Crosfil TeamBoulder, Colorado, USA
crosfil.com (crosfil.com) has 69 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing69 approved reviews, newest moderated first
Amanda B.
Great customer service great response offered great solution to an issue with sizing will definitely come back unique items
Jen L.
I received my shirt but it was too small. Turns out I ordered a women's 3X, but meant to get a MENS 3x. They are replacing it free of charge! Very satisfied with this customer service...and they responded so quickly. Thanks Crosfil!
Ellen Donovan T.
They are very helpful with their customer service. I love their products.
Christopher P.
Chinese dropshipping scam. Do not purchase their “cotton poplin”. It 100% does not contain cotton. It so clearly is a synthetic material and I’m quite certain entirely polyester to be in fact. Aside from this they say they are based out of Colorado and they are not. Orders ship from Shanghai, as I mentioned above, they are a Chinese dropshipping scam company. Sure they sent my order… but I did not get what I paid for & they of course are no help. Beyond disappointed, I paid $80 per shirt to be ripped off. I would’ve been a repeat customer too. Shame on them, bad business. Do not shop here.
Joshua and A.
The shirts are great, and I have gotten multiple comments about how cool they are. One of the shirts was accidentally sent in a women's size. The replacement is on the way, no questions asked. Great product, and great customer service.
Wynn A.
Fantastic communication and top quality!
Gaye
Crosfil is a great company. I ordered one of their awesome shirts for my husband but it was too small. They said we could keep the other one( we gave it to a friend) and they are sending my husband a larger size. What amazing customer service and support that is- in this day and age that’s unbelievable. Crosfil gets 5 stars.
Christina P.
I bought two items. One I sent to a friend and everyone that saw our exchange on Facebook loved the shirt. I thought well hell it says they'll take any returns on the top of their website so I gave them a shot. I don't like what arrived. The buttons are extremely loud making obnoxious sounds with every movement. I have not worn it and immediately put it back in the packaging as that's how much I disliked it. I've been told by the company they will only partially reimburse me because nothing is wrong with the order despite them advertising they take returns with 100% back.
Response from crosfil.comSep 17, 2026
We’re sorry the shirts didn’t meet your expectations, and we understand your disappointment. We want to work with you toward a fair resolution. Since the items arrived without defects or damage, our policy doesn’t allow a full refund in this situation. However, we’ve offered two alternatives: a free exchange for different items from our store or a 50% refund. We hope one of these options will work for you, and we’re happy to assist with whichever you choose.