WeCrochetReviews of crochet.com

Very simply, signed to be notified when a product becomes available again, multiple times - guess how many times i've received an email notification - yeah, zero

I am very happy with the yarn, however, for my latest order it took 3 tries for you to ship my package correctly. The first 2 times it was "lost". The customer service person who was assisting me was very helpful and had the order reshipped twice, first through regular shipping and second through priority shipping.

I was missing items in my order, 6 skeins of yarn.

I still have not received my item.

Part of my order was cancelled and I received no notice. My order went through initially and said shipped but I received a partial order with the remainder considered back order. After hearing nothing, I checked online and my invoice was changed to cancel the remaining items without any notice to me. I emailed to inquire and told those items were out and not being ordered back in. If I had not reached out I would not have heard anything. If I knew so much of my order would be cancelled I would not have paid the shipping to Canada.

Wool arrived in good time and is lovely.

The yarn is always good quality but for this order I realized after ordering that I’d chosen the wrong weight so I immediately sent a message asking to either change or cancel. Apparently no one saw the message until it was too late so now I have 10 skeins of the wrong weight.