maritza
Wedding set
I purchased my wedding set and after my purchase they wouldn't even size it for me they wanted me to pay additional for it we were going to purchase my fiancé wedding band but decided not to after I went into store next day asking again about sizing my ring and they said no. I told my fiancé we will buy his ring else where as we did. I would have went else were to purchase my ring that included sizing then going to this business that lacks customer service.
Response from CR Jewelers 'Diamond Importers'Apr 6, 2015
Hello Maritza, We are so sorry to hear that you were not pleased at our store. We do charge for ring sizing as we offer very reasonable prices for our jewelry and do not build the sizing into the price and charge more for the ring as our competitors do. We also give a discount on ring sizing to customers who purchased their items from us. I would also like to know the store location that you went into and they told you "no", that they would not size the ring. As you can see from our previous reviews our associates are willing to do whatever it takes to please our customers. I look forward to your response.