Nixon P.
Partner Troubles
I put down half of the cost to join the Ultimate Partnership program and was told I'd have 30 days to put down the other 50%. Within 4 days of my deposit, after reviewing the product more thoroughly and having been assured I'd have a 30 Day Money Back Guarantee, I realized it could not be sold in the manner that I specified to my salesperson during my consultation so I requested a refund. To my bewilderment I was denied and was told the only way I could be refunded was if "they did not do what they promised". Firstly, that is a very sleazy and unscrupulous way to treat clients. I only made the investment because I was told I'd have 30 days risk free to finalize my decision and now I've gone back and forth for weeks with a woman named Larisa who is refusing my refund under the guise that they've "delivered on their promises". Well I was promised a 30 day trial period! I have never undergone such difficulty to have a refund processed with any reputable organization and frankly am disheartened and disappointed because I have been following Credit Suite and their founder Ty Crandall for years and made this investment confident I'd be working with a credible organization. I did not want to have to take it here but let this be a fair warning to those who want to partner with Credit Suite- BEWARE!!
Response from Credit SuiteFeb 14, 2024
Nixon -- After we carefully reviewed everything mentioned in this review, we firmly believe this is an inaccurate portrayal of your experience. The onboarding documents that you signed reflected very clearly that a refund is applicable if we breach our agreement to deliver what you signed up for. This is not the case. All of this information was given to you BEFORE you paid us anything, in which you signed and agreed to. Leaving negative reviews on your experience across multiple platforms doesn't impact the fact in which you signed documentation without fully reading or understanding the terms and conditions. There was an assumption you could cancel anytime, which very obviously was not written or told to you at anytime.