CreditFixReviews of creditfix.com

Initially was chased every few days about getting an IVA and going through options. Decided to proceed with the IVA. In May I get a letter saying it’s been accepted. I give them my bank details. They said extra payment at end as I gave it late. Which I accepted. Cancelled my Dd to creditors and find out it was never accepted. Trying to call and keep getting passed around and hung up on. When I got through asked to speak to a manager they said ohh it’s because is was driving and they couldn’t get me back. Well that’s bullshit I was on the side of the road. Not driving. Bad company don’t go with it.

I’ve had an iva with creditfix since 2021. After repeated phone calls that never get picked up and email that take weeks to get answered, I finally got a statement of what I’ve paid. To my shock, of the nearly £2.7k less than £150 has been paid to my creditors. Creditfix have stated that they took the rest for “administration costs” which is BS. I’ve now cancelled all payments to them and because of that, they’ve been blowing up my phone daily. Surprising their phones work when they want something, eh

I entered into an IVA in April 2016 eand fog company was taken over by and then the troubles started. They organised a creditor reviewed and lied by saying I had agreed a 24 month extension which never happened. When I retired I wrote to them explaining the substantial loss of income but they ignored it and wanted the same money as I was working. Finally, after 8.5 years my IVa completed August 2024 and it is now April 2025 and no Completion Certificate.

Never use Creditfix my Iva finished November 2023 they never got round to settling it therefore has stayed on my credit report. A year and a half on still in the process of getting it finalised they’ll tell you what you want to hear but do nothing about it

Used this company years ago file closed but all of a sudden many years down the line money has started coming out of my bank account again Tried calling and getting nothing Tried the live chat and nothing They were useless when I had the actual IVA with them now even worse Avoid

I finished my IVA in October and I’m still waiting for them to finish the paperwork. The debt is still outstanding on my credit file. I have contacted them several times to be told I’d have the paperwork in 2 weeks, that was at least 6 weeks ago. They are amazing and helpful when setting up the IVA but as soon as you finish your obligations, they do not want to help at all. Very disappointing!

Shocking, disgusting to name a couple of the words to describe this company. Don't do it, there's a better way than what this company can offer. Dreadful communication unless they want you money. I'm try to pay it off early and all I'm getting is delay tactic after delay tactic. It takes over a week to respond to an email. You speak with someone and they the goalposts change to suit them. 3years of a nightmare that nearly made me want to take my own life. Do yourself a favour and avoid at all costs.

From a total debt of £17,000 my debt to pay back is £6600. Ive paid half of this when my father sadly passed away leaving me a little money. To clear the IVA they don’t want the outstanding £3000, or the remainder to make it up to £17,000. They want an additional £29,000, on top of the £3500 already paid. I’ve told them they will make me homeless and the advisor has completely ignored my request to make a complaint which I sent over a week ago. The greed and disregard from my grief and circumstances disgusts me. I feel like I need to take this to the Financial Ombudsman and BBC Watchdog. I’m still grieving and taking all my dad’s money is heartbreaking. I hope he haunts them.